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10.19.2007 at 10:33PM PDT, ID: 22906192
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9.6

Send/Receive works on open once then hangs

Asked by KeithMMoore in Outlook Groupware Software, Email Software, Miscellaneous Software

Tags: , , ,

My laptop froze completey 5 days ago [could not open Task Manager, anything]  After power off and restart, all was well except for Outlook, which now has a quirky behavior.

Send/Receive settings - Set to Send immediately when connected; Receive is set to check every 5 minutes.

When Outlook is opened, if there are messages to be sent it will:
  - indicate it is sending the messages [ eg - Sending 1 of 2]
  - after 5-10 sec, increase the number of messages by 1 [eg - Sending 2 of 3]
  - Complete the send successfully
  - Hang trying to receive until timeout failure

When Outlook opened, if no messages to be sent it will
  - Receive messages from the 1st of 2 accounts
  - Hang trying to receive from the 2nd account until timeout failure

Things I have tried:
  - Deleting and re-creating all email accounts [Test account settings fails within Outlook but if I create the accounts through the Control Panel - Mail approach, they test fine
  - Uninstalling and reinstalling Outlook
  - Configuring a new Outlook account for another user - same problems with Test account settings
  - Checked all other programs requiring internet access - they appear to working fine

Appreciate in advance any thoughts on this...
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[+][-]10.19.2007 at 11:58PM PDT, ID: 20114013

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About this solution

Zones: Outlook Groupware Software, Email Software, Miscellaneous Software
Tags: outlook, hangs, send, receive
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Solution Provided By: war1
Participating Experts: 1
Solution Grade: A
 
 
[+][-]10.20.2007 at 02:23AM PDT, ID: 20114250

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