Question

Unable to delete blank entries in Outlook public contacts

Asked by: changjia

Hi:
Couple users in the company when they open the contact folder in public folder, they see over 100 blank entries, I added one of the user to be the owner of the contact folder, when I try to delete the blank entry, i received error message" unable to delete the item, either the item has been removed or you dont have the permission". Office 2007 users don't seem to have the issue.
Please help!

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Asked On
2008-02-01 at 14:02:45ID23130978
Tags

Microsoft

,

Outlook

,

Outlook 2003

Topics

Outlook Groupware Software

,

Windows 2003 Server

,

Microsoft Operating Systems

Participating Experts
2
Points
0
Comments
4

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Answers

 

by: robberbaronPosted on 2008-02-02 at 00:46:50ID: 20803756

can you view the permissions on each contact at all ?

from OL2003 & OL2007 ?  Are they different ?

(I have a mixed envionment and no problems like this. there are others !)

 

by: pghzooitPosted on 2008-02-02 at 09:40:46ID: 20805147

If you add something into the contact, such as a name, and save can you then delete?

 

by: changjiaPosted on 2008-02-02 at 10:34:02ID: 20805337

Thanks for the commends. What I did is that I created a separate contact folder and moved everything over to the new folder. The good thing is that when I copied the contacts folder over, all the permissions also transferred over as well. Now eveyrthing seems OK.

 

by: robberbaronPosted on 2008-02-02 at 15:55:29ID: 20806560

were the permissions different ?

20120131-EE-VQP-002

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