Outlook Email - server problems - or ourlook - keeps redownloading same emails.

OK, Company with three PC's using OUtlook 2003 collecting email from the (Fasthosts provded) server via POP3.

They have Outlook set up to retain on the server email for the last 20ish days so that they can download email in multiple locations (under the advnace settings of the account setup).

The problem is that they have started to intermitently download all the emails that are still on the server into the inbox again. So basically it is like the Outlook account has just been set up for the first time again and all the emails on the server come in again.

This has been repeatedly happeneing on one day in particular and it occurs on all three PC's (one of them have different anti-virus to the others so to me that rules out that which is what Fasthosts say).

The users have got so frustrated we are looking to change provider again. Normally this would be fair enough, but as we already previously changed provider to avoid this problem makes me think that actually perhaps they all have some problem with their Outlook.
Is there something that is happening or something they are doing which could be causing this to happen and making Outlook think that it has not yet downlaoded the emails.

Any ideas?
How does Outlook work with regard to knowing whcih emails have been downloaded? Can this file being getting corrupted at teh same time on all the PC's?

Any input is greatly apprecaited


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