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03.28.2008 at 06:43AM PDT, ID: 23277118
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Inbox on AT&T Tile has more messages than Exchange Server
Tags: Microsoft, ActiveSync, Inbox on AT&T Tilt has more message than Exchange Server
The Inbox on my AT&T Tilt has 10 more messages than the Exchange Server it syncs with.  New emails come in just fine, but there are 10 emails that are no longer in my Inbox on the Exchange Server.  I try to delete them on my Tilt, but they keep reappearing in my Tilt's Inbox, but not on the Exchange Server.

Any idea on how to get the Inboxes synced?
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Question Stats
Zone: Software
Question Asked By: Fletcher-Reinhardt
Solution Provided By: Fletcher-Reinhardt
Participating Experts: 2
Solution Grade: B
Views: 4
Translate:
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03.28.2008 at 06:53AM PDT, ID: 21230361

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03.28.2008 at 07:01AM PDT, ID: 21230437

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03.31.2008 at 08:10PM PDT, ID: 21250947

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04.04.2008 at 12:56PM PDT, ID: 21285141

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04.13.2008 at 05:48AM PDT, ID: 21344551

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04.13.2008 at 05:48AM PDT, ID: 21344558

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04.13.2008 at 07:13AM PDT, ID: 21344784

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03.28.2008 at 06:53AM PDT, ID: 21230361
Could you try going into activesync settings and have it stop syncing with the Exchange server and removing the mailbox from the phone, then connect it back to Exchange to it resyncs the whole mailbox?
 
03.28.2008 at 07:01AM PDT, ID: 21230437
There should be a better solution than that.
Yes, this does work, but I get one more message out of sync per week, so I would be doing this too often.
 
03.31.2008 at 08:10PM PDT, ID: 21250947
Actually the solution posted by CrashDummy MS is not acceptable since any voicetags I have associated with contacts in my Outlook would be lost when I delete the mailbox.

Therefore, I need a better solution.
 
04.04.2008 at 12:56PM PDT, ID: 21285141
Still waiting for a good answer.
 
04.13.2008 at 05:48AM PDT, ID: 21344551
HTC, the developer of the Tilt phone has a new ROM version to download dated January 2008.

BE CAREFUL, when you install this you have to COMPLETELY reconfigure (setup) your phone and all data is erased except that on the storage card.

If data is important, like call history, use the SPRITE software that comes with the Tilt to do a backup BEFORE you install the new ROM.

HTC's website for the Tilt is:  

http://www.htc.com/us/FAQ_Detail.aspx?p_id=67&act=sd

READ this entire webpage BEFORE doing the upgrade.
Accepted Solution
 
04.13.2008 at 05:48AM PDT, ID: 21344558
Upgrade as I have stated above.
 
04.13.2008 at 07:13AM PDT, ID: 21344784
A request has been made in Community Support to close this question:
http://www.experts-exchange.com/Q_23318436.html

If there are no objections, a moderator will finalize this question in approximately 4 days as follows:
PAQ with refund using {http:#a21344551}

Please leave any recommendations here.

ForestDenizen
Community Support Moderator
 
 
04.20.2008 at 09:25AM PDT, ID: 21396596
Closed, 500 points refunded.
modus_operandi
EE Moderator
 
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628