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04.10.2008 at 07:34AM PDT, ID: 23311878
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6.6

The Outlook infamous "outlook failed to shutdown correctly do you want to start in safe mode?" startup error message....what gives?

Asked by Rance_Hall in Outlook Groupware Software

Tags: ,

I have an Outlook 2007 user who seems to be having recurring problems with this error.

I have checked all the common things Microsoft refers to in the KB articles on the subject that I could find.

It happens about once every couple of days, the "No" answer always works.

We had a corporate antivirus upgrade that seemed to have corrupted outlook and gave a number (not all, not sure why) of users startup error messages saying that a antivirus plugin could not be loaded.

Turns out that was a AV registration bug, it reregistered the OLD AV instead of confirming the UN-registration so I had to go into trust center and uncheck the box for the old version of the AV plugin, the new one was always being loaded correctly.

I really dont think one thing has anything to do with the other, but it is the only "wierd" thing that happened recently.

OK, what Ive checked, memtest says the memory is fine, hardware tests say the hardware is fine, and manufacturers HD tools say the drive is fine.

somehow, once every few days or so, outlook 2007 just doesn't stop correctly.  What if anything can I do about it?


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[+][-]04.10.2008 at 07:47AM PDT, ID: 21325398

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[+][-]04.22.2008 at 01:06PM PDT, ID: 21415032

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About this solution

Zone: Outlook Groupware Software
Tags: Outlook 2007, shutdown error
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Solution Provided By: bernawel
Participating Experts: 3
Solution Grade: A
 
 
[+][-]04.22.2008 at 01:53PM PDT, ID: 21415493

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[+][-]04.23.2008 at 06:23AM PDT, ID: 21420364

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