This problem started with a Outlook user reporting that outlook 2007 kept crashing and showing the "Outlook did not start correctly last time, do you want to run in safe mode?" question. User reported that if you try to say "NO" Outlook just freezes with half a screen drawn, and stops.
The ONLY way out of this is to ctrl-alt-del and bring up the task manager and stop the application outlook, and then after it quits, stop the outlook TASK (as it DID NOT stop when the app stoped)
Then the next boot outlook offers to start in safe mode, you say yes, and all is well with the world, almost.
I really needed to fix this because starting outlook twice (the first one sacrificially) just to read email is overkill, and messy, so I set out to fix this.
On a related question on this forum I learned that sometimes outlook needs a new profile and when it gets one that profile creation process can fix the existing profile so that you stop getting nagged about incomplete startups.
After a complete email backup, I started trying the following:
delete and recreate email profile from email control panel.
repair outlook from outlook add/remove programs link, uninstall outlook and reinstall.
So far, no dice.
for one user Outlook is blasted.
even without a profile Outlook still crashes.
---- Notes ------
By outlook crashing I mean that the Outlook display starts to load, it gets about half way setup and then dies a horrible death.
Incomplete icons across the top, etc.
The ONLY way out of this crash is ctrl-alt-del
End outlook program, and then end the outlook task as it does not stop when app stops.
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