zdoe
asked on
lookout settings keep resetting to default / outlook 2003
this is the 2nd time i'm experiencing this problem, and i can't for the death of me remember how i sorted it out on the 1st round a few years back - namely - lookout keeps losing its custom location for index files, and ignores any user settings that i try to enter in the settings tabs.
i've found the
C:\Documents and Settings\john doe\Local Settings\Application Data\Lookout Software\Lookout\Options.O utlook.xml
file that contains what i need to manipulate, but even if i restore a backup of this file & make it read-only the program still uses default settings from somewhere else, just compaining about the read-only.
and as far as i can see, lookout doesn't store anythinng of substance in the registry. but i am also wondering if this would have to do with an outlook user profile - it seems that something funky is going on with my custom forms as well.
i've found the
C:\Documents and Settings\john doe\Local Settings\Application Data\Lookout Software\Lookout\Options.O
file that contains what i need to manipulate, but even if i restore a backup of this file & make it read-only the program still uses default settings from somewhere else, just compaining about the read-only.
and as far as i can see, lookout doesn't store anythinng of substance in the registry. but i am also wondering if this would have to do with an outlook user profile - it seems that something funky is going on with my custom forms as well.
ASKER
yes. several times. problem persists.
i also have another computer where an almost equivalent configuration works - as it used to on this one.
further pointer that may help is that it seems that lookout assumes that it is starting up for the first time EVERY TIME outlook starts - brings up its configuration wizard. so whereever it keeps its fresh-install flag could also point towards a resolution.
i also have another computer where an almost equivalent configuration works - as it used to on this one.
further pointer that may help is that it seems that lookout assumes that it is starting up for the first time EVERY TIME outlook starts - brings up its configuration wizard. so whereever it keeps its fresh-install flag could also point towards a resolution.
ASKER
i've now come to think that maybe this has to do with some problem with .net, so i've reinstalled 1.1, 2, 3 - problem persists. anybody remember which version does lookout depend on?
otherwise, the below log contains:
(00.03s) Info: No default option settings were set System.IO.FileNotFoundExce ption: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
this might have to do with what i'm experiencing...
(00.20s) Info: ***** 5/15/2008 11:08:14 AM Lookout 1.3.0.24057 Outlook 11.0.0.6568 (loglevel=Debug) [Chrome.AddIn.OpenLog()]
(00.00s) Debug: user name is joe, smtp address is jdoe@aol.com [Chrome.AddIn.StartChrome( )]
(00.13s) Debug: Creating IndexerNotifyForm [Chrome.AddIn.StartChrome( )]
(10.47s) Info: clicked 'Options' button [Chrome.UI.ChromeButton.On Click()]
(00.03s) Info: No default option settings were set System.IO.FileNotFoundExce ption: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
at System.ModuleHandle._GetPE Kind(Int32 & peKind, Int32& machine)
at System.ModuleHandle.GetPEK ind(Portab leExecutab leKinds& peKind, ImageFileMachine& machine)
at System.Reflection.Module.G etPEKind(P ortableExe cutableKin ds& peKind, ImageFileMachine& machine)
at System.Reflection.Assembly .ComputePr ocArchInde x()
at System.Reflection.Assembly .GetName(B oolean copiedName)
at System.Reflection.Assembly .GetName()
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly)
at Inventures.Xml.FastXmlSeri alizer.Fin dType(Stri ng name, Assembly assembly)
at Inventures.Xml.FastXmlSeri alizer.Des erializeOb ject(XmlRe ader reader, Assembly assembly, String& membername)
at Inventures.Xml.FastXmlSeri alizer.Des erializeCo mplex(XmlR eader reader, Assembly assembly, Type type)
at Inventures.Xml.FastXmlSeri alizer.Des erializeOb ject(XmlRe ader reader, Assembly assembly, String& membername)
at Inventures.Xml.FastXmlSeri alizer.Des erialize(X mlReader reader, Type type, DeserializeErrorStrategy errorstrategy)
at Inventures.Xml.FastXmlSeri alizer.Des erialize(S tring file, Type type, DeserializeErrorStrategy errorstrategy)
at Inventures.Xml.FastXmlSeri alizer.Loa d(String file, Type type, DeserializeErrorStrategy errorstrategy)
at Chrome.Configuration.Optio ns.SetDefa ults(). [Chrome.Configuration.Opti ons.SetDef aults()]
(07.77s) Info: clicked 'Options' button [Chrome.UI.ChromeButton.On Click()]
(00.00s) Info: No default option settings were set System.IO.FileNotFoundExce ption: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
at System.ModuleHandle._GetPE Kind(Int32 & peKind, Int32& machine)
at System.ModuleHandle.GetPEK ind(Portab leExecutab leKinds& peKind, ImageFileMachine& machine)
at System.Reflection.Module.G etPEKind(P ortableExe cutableKin ds& peKind, ImageFileMachine& machine)
at System.Reflection.Assembly .ComputePr ocArchInde x()
at System.Reflection.Assembly .GetName(B oolean copiedName)
at System.Reflection.Assembly .GetName()
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly, Hashtable& visitedAssemblies, Int32 depth)
at Inventures.Xml.FastXmlSeri alizer.Fin dAssemblyT ype(String name, Assembly assembly)
at Inventures.Xml.FastXmlSeri alizer.Fin dType(Stri ng name, Assembly assembly)
at Inventures.Xml.FastXmlSeri alizer.Des erializeOb ject(XmlRe ader reader, Assembly assembly, String& membername)
at Inventures.Xml.FastXmlSeri alizer.Des erializeCo mplex(XmlR eader reader, Assembly assembly, Type type)
at Inventures.Xml.FastXmlSeri alizer.Des erializeOb ject(XmlRe ader reader, Assembly assembly, String& membername)
at Inventures.Xml.FastXmlSeri alizer.Des erialize(X mlReader reader, Type type, DeserializeErrorStrategy errorstrategy)
at Inventures.Xml.FastXmlSeri alizer.Des erialize(S tring file, Type type, DeserializeErrorStrategy errorstrategy)
at Inventures.Xml.FastXmlSeri alizer.Loa d(String file, Type type, DeserializeErrorStrategy errorstrategy)
at Chrome.Configuration.Optio ns.SetDefa ults(). [Chrome.Configuration.Opti ons.SetDef aults()]
(09.14s) Debug: Synthesizing shutdown event - no active explorers or inspectors [Inventures_Olk.Objects.Ap plicationO bject.myEx plorer_Clo sed()]
(00.00s) Debug: Stopping Chrome [Chrome.AddIn.StopChrome() ]
(00.03s) Debug: Chrome stopped [Chrome.AddIn.StopChrome() ]
otherwise, the below log contains:
(00.03s) Info: No default option settings were set System.IO.FileNotFoundExce
this might have to do with what i'm experiencing...
(00.20s) Info: ***** 5/15/2008 11:08:14 AM Lookout 1.3.0.24057 Outlook 11.0.0.6568 (loglevel=Debug) [Chrome.AddIn.OpenLog()]
(00.00s) Debug: user name is joe, smtp address is jdoe@aol.com [Chrome.AddIn.StartChrome(
(00.13s) Debug: Creating IndexerNotifyForm [Chrome.AddIn.StartChrome(
(10.47s) Info: clicked 'Options' button [Chrome.UI.ChromeButton.On
(00.03s) Info: No default option settings were set System.IO.FileNotFoundExce
at System.ModuleHandle._GetPE
at System.ModuleHandle.GetPEK
at System.Reflection.Module.G
at System.Reflection.Assembly
at System.Reflection.Assembly
at System.Reflection.Assembly
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Chrome.Configuration.Optio
(07.77s) Info: clicked 'Options' button [Chrome.UI.ChromeButton.On
(00.00s) Info: No default option settings were set System.IO.FileNotFoundExce
at System.ModuleHandle._GetPE
at System.ModuleHandle.GetPEK
at System.Reflection.Module.G
at System.Reflection.Assembly
at System.Reflection.Assembly
at System.Reflection.Assembly
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Inventures.Xml.FastXmlSeri
at Chrome.Configuration.Optio
(09.14s) Debug: Synthesizing shutdown event - no active explorers or inspectors [Inventures_Olk.Objects.Ap
(00.00s) Debug: Stopping Chrome [Chrome.AddIn.StopChrome()
(00.03s) Debug: Chrome stopped [Chrome.AddIn.StopChrome()
ASKER
now, based on a comment of one of the ex. owners of lookoutSoft and the fact that the hide -box of the indexer is grayed out, i've come to think that this may be a matter of some sort of outlook-generated permissions error, where outlook considers the lookOut settings part of its security domain and doesn't grant access to them.
but i don't know how to manipulate this. and as outlook is quite challenging to get everything working, i'm hesitant to reinstall it...
anyone?
but i don't know how to manipulate this. and as outlook is quite challenging to get everything working, i'm hesitant to reinstall it...
anyone?
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