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05.16.2008 at 08:46AM PDT, ID: 23408719 | Points: 500
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Attachment Details

Outlook, 2007

Tags: Outlook, 2007
I'd like to delete an e-mail from the previous recipients list.  It keeps popping up when it's no longer in the address book and is no longer the desired e-mail address.  FYI, the fix for the 2003 version of Outlook doesn't appear to work.


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Question Stats
Zone: Software
Question Asked By: milner92
Question Asked On: 05.16.2008
Participating Experts: 2
Points: 500
Views: 0
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05.16.2008 at 08:54AM PDT, ID: 21583880

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05.16.2008 at 08:56AM PDT, ID: 21583890

Rank: Genius

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05.16.2008 at 09:22AM PDT, ID: 21584126

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05.16.2008 at 09:27AM PDT, ID: 21584167

Rank: Genius

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05.16.2008 at 08:54AM PDT, ID: 21583880
Have you applied the Office Service Pack 1?

Work through the Office 2007 command line parameter and see if any of them help you:
http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
 
05.16.2008 at 08:56AM PDT, ID: 21583890

Rank: Genius

Hello milner92,

Highlight the address and click Delete key.

If no joy, The names are kept in a NK2 file.  With Outlook close, search for *.NK2 and rename the file.  When Outlook opens, a new one should be created once a user types a name in the To field.

.NK2 file is located in
C:\Documents and Settings\\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

In Vista, location is C:\Users\\AppData\Roaming\Microsoft\Outlook folder. To unhide hidden folders, go to Organize | Folder and Search Options | View tab and select Show hidden files and folders

Hope this helps!
war1
 
05.16.2008 at 09:22AM PDT, ID: 21584126
war1 - Why would i rename the file? wht's the purpose?
 
05.16.2008 at 09:27AM PDT, ID: 21584167

Rank: Genius

You would rename the fle instead of delete it.  Rename because you may need some data from file later.

You would delete or rename the NK2 file to remove the bad names in the file.  Outlook will recreate a new file once you type a new name in the To field and send the email.
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628