Desktop computer, hard-wired to a router. The outgoing email is through Time-Warner Cable.
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Repeated problem sending email, only fixed by deleting account and re-creating it
This has been happening every three or four weeks:
I notice that my Outbox has a number of messages that did not go out. I try moving them from the Outbox to a temporary folder, opening them one at a time, and attempting to send. No success.
A tech support person suggested I try deleting my Outlook user account, then recreating it. That works every time -- all the message go out smoothly once I have created a new account IDENTICAL to the previous one.
What could be causing the account to continually become corrupt? What can I do so I don't have to continually go through this annoying process?
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Answers
Here's a link to try for using earthlink.
http://www.dslreports.com/
If you change smtp settings and it works, we know it is a smtp issue. Easy way to troubleshoot the problem with out making bigger changes to outlook.
To see if its an Outlook problem set up another email account on outlook express using the same outgoing server if it sends from express at the same time as you are having the error in outlook we know its outlook specific.
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by: Ub3rm4nPosted on 2008-05-16 at 12:07:44ID: 21585514
Is this on a laptop? Are you connected to an exchange or using an isp's email?