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06.10.2008 at 05:02PM PDT, ID: 23474267
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Folder doesn't show unread messages even though subfolder has unread messages

Asked by williampeck in Outlook Groupware Software

Tags: , ,

I have a folder in my Inbox for Receipts.

One of the sub-folders has an unread message --> Life Checks (1)

But when I collapse it to just Receipts, it doesn't show one unread message - seems like it does this in some of my other sub-folders, although there's more than one case where it works as expected and more than one case where it doesn't work.

What's the expected result?Start Free Trial
Attachments:
 
Outlook-folders.doc (215 KB) (File Type Details) 
Outlook_folder_unread_messages.doc
 
[+][-]06.11.2008 at 07:38AM PDT, ID: 21760495

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[+][-]06.11.2008 at 08:36AM PDT, ID: 21761174

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[+][-]06.16.2008 at 06:35AM PDT, ID: 21793402

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[+][-]06.21.2008 at 10:42AM PDT, ID: 21838132

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About this solution

Zone: Outlook Groupware Software
Tags: Microsoft, Outlook, 2003
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Solution Provided By: williampeck
Participating Experts: 1
Solution Grade: A
 
 
 
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