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06.11.2008 at 12:07PM PDT, ID: 23477022
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7.0

OL2k3: Unable to open your default e-mail folders. The information store could not be opened.

Asked by DrewML in Outlook Groupware Software, Exchange Email Server

Tags: , , ,

I work for a small business.  

My computer runs Windows Vista Business SP1.  

I have Office Outlook 2003 SP3 on my computer.  

My email server is Exchange 2003.  

Exchange 2003 runs on Windows Server 2003 SR2 (not SBS).  This server is a domain controller for our network.  

When I open Outlook, I get this error: "Unable to open your default e-mail folders.  The information store could not be opened. "

None of my co-workers get this error, Outlook works fine for them.  

Outlook used to work fine for me.

Here is what happened:  One day, I wanted to open several old PST files from before we migrated to Exchange (we were POP3 before).  I wanted to create a separate mail profile for each PST so I could switch between them without cluttering up my own Mailbox.  When I was done with these PST files, I started to delete their mail profiles one by one.  While I was doing this, I accidentally deleted my own mail profile.  Not a problem, I thought.  I recreated my mail profile no problem, but now I get the above error whenever I try to open Outlook.  

I can access OWA.  

I can set up my email account in Outlook on other computers.  

I have tried deleting and recreating my mail profile (Control Panel > Mail) on my computer.  

I have tried repairing Office 2003.

I have tried reinstalling Office 2003.

I have tried uninstalling and reinstalling Office 2003.

Please tell me how to fix my problem. Start Free Trial
[+][-]06.11.2008 at 12:10PM PDT, ID: 21763185

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[+][-]06.11.2008 at 12:13PM PDT, ID: 21763215

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[+][-]06.11.2008 at 12:15PM PDT, ID: 21763232

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[+][-]06.11.2008 at 12:18PM PDT, ID: 21763256

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[+][-]06.11.2008 at 12:22PM PDT, ID: 21763296

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[+][-]06.11.2008 at 12:27PM PDT, ID: 21763339

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[+][-]06.11.2008 at 01:15PM PDT, ID: 21763767

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[+][-]06.11.2008 at 04:51PM PDT, ID: 21765109

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[+][-]07.15.2008 at 07:47AM PDT, ID: 22007530

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[+][-]07.23.2008 at 05:48AM PDT, ID: 22068604

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About this solution

Zones: Outlook Groupware Software, Exchange Email Server
Tags: Microsoft, Windows, Outlook, Exchange, Vista Business, 2003, 2003, Unable to open your default e-mail folders. The information store could not be opened.
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Solution Provided By: DrewML
Participating Experts: 2
Solution Grade: A
 
 
 
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