Question

Iuuses with Outlook calendar

Asked by: us0syi

I have a user who has issue with his calendar in Outlook. Outlook version is 2003.
The first time user logs into Outlook he is unable to accept, open or do anything in his calendar.

For example he clicks on New button in calendar, it does not open a new meeting page. If he clicks on an exsiting entry it does not open. He also can not accept meeting invites.

If he re-start Outlook or re-start his PC then every thing works fine.

Any thoughts?

Thanks.

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Asked On
2008-06-25 at 08:02:55ID23514744
Tags

Microsoft

,

Office

,

2003

,

Iuuses with Outlook calendar

Topics

Outlook Groupware Software

,

Microsoft Applications

,

Email Clients

Participating Experts
1
Points
500
Comments
4

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Answers

 

by: gdemoura6555Posted on 2008-06-25 at 08:12:23ID: 21866569

Usually such issues are related to Add-in in Outlook. Check in Tools-> Options->Other->Advanced Options-> Add-in Manager. Uncheck all of them and see if that works. If Yes then go to same place and start checking one by one the add-in and you should find the one which is culprit

Hope it works for you

CJ

 

by: us0syiPosted on 2008-06-25 at 09:39:35ID: 21867521

ok, i will try your suggestion and will let you know.

Thanks.

 

by: us0syiPosted on 2008-06-30 at 07:28:36ID: 21899404

As suggested, I un-checked all in Add-In Manager in Outlook but the calendar issue still exist.

Any other suggestions?

Thanks.

 

by: us0syiPosted on 2008-07-24 at 07:23:52ID: 22079440

I found the solution.
In Task Manager on the end user PC there were two instances of outlook.exe were running. I killed one. Closed and re-open Outlook and no more calender issue.

Thanks.

20120131-EE-VQP-002

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