What I'm attempting to do is "Automatic Formatting" in Outlook 2007.
Our CRM system allows us to dump activies / oppointments into Outlook thus showing in a graphical view what's happening each day (this then allows us to sync phones / pda's etc with ease)
Anyway, the problem I'm getting is the following.....
CRM creates an calender entry, displaying the usual start, stop, duration, location, subject fields all filled in and also add the following into the notes area:
Activity: Visit to Customer
Related to Opportunity: Trolley Washing Machine
Action Date:
Next Action:
Notes:
What I would like to do is if the "Activity:" line reads visit to customer then it's one colour, if it reads "Email sent" then it is formated in a different colour. I've looked in the advanced tab then field's icon, I cant seem to find the right option which will help. Is there any other way or what is the correct way?
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