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johngerityFlag for United States of America

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How do you use mail merge with Word and Outlook 2003 to send a set of emails FROM someone besides yourself?

We're trying to send an email to a group of people using Word 2003 and Outlook 2003 (running on Exchange 2003) using mail-merge. The only problem is it needs to be sent FROM a different email address than the person sending the email (and the address is a distribution list, not a user account so we can't just log on as them). The sender has full rights to "send as" that email address in Active Directory. However no matter what we do, it always ends up coming from her own email address, and we don't see where to change this other than changing all the resulting outgoing messages one-by-one (which really sticks when you've got hundreds or thousands of recipients)

Does she have no choice but to log on to her computer as the desired FROM address and THEN create the mail merge? or is there a way to control the FROM field from within the mail merge, or is there something that can be configured in Outlook?
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Avatar of Joanne M. Orzech
Joanne M. Orzech
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Well, that's clearly faster than actually logging out and back in. The real problem is the email address she's trying to send on behalf of is a DISTRIBUTION LIST so it's not like she can use that as her primary mailbox. Basically for a second profile to work, it would have to be configured with an actual existing mailbox that uses the desired "from".

So the impression I'm getting is this:
__________ __________ __________ __________ __________ __________
 There is NO WAY to send email on behalf of a distribution list using a mail merge.
¯¯¯¯¯¯¯¯¯¯ ¯¯¯¯¯¯¯¯¯¯ ¯¯¯¯¯¯¯¯¯¯ ¯¯¯¯¯¯¯¯¯¯ ¯¯¯¯¯¯¯¯¯¯ ¯¯¯¯¯¯¯¯¯¯
So basically we're going to have to get rid of the dist list and create a new mailbox for that email, then try the secondary-outlook-profile trick listed above. I'll have to see if this flies.
Ok johngerity - good luck!
I'll just tell them they can't.
I ended up telling the CEO's assistant that they'd have to log off, then log back on as another user, then run the mail merge, then log off, then log back on again as themselves. For some reason they didn't seem happy with that option. Eh, you can't please everyone, right?
DO NOT CLEAN UP!!

ANSWER HAS BEEN ACCEPTED!!

DO NOT CLEAN UP!!

ANSWER HAS BEEN ACCEPTED!!

DO NOT CLEAN UP!!

ANSWER HAS BEEN ACCEPTED!!

DO NOT CLEAN UP!!

ANSWER HAS BEEN ACCEPTED!!


C'est la vie ;)