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07.16.2008 at 11:07AM PDT, ID: 23570684
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8.2

Outlook cannot find Exchange server

Asked by robbcharlton in Outlook Groupware Software, Exchange Email Server

Tags: , , ,

Hello All.

I am preparing a new workstation for a user and Outlook 2003 will not connect to the Exchange server. When setting up the connection, I enter the server name and the user name, and when I click the "Check Name" button, I get the following error:

Action could not be completed. The connection to the Microsoft Exchange Server is unavailable.

I have tried disabling cached mode, can ping the Exchange server via IP address and domain name (DNS seems to be resolving ok) and even moved the workstation to a different physical connection just in case. None of my other 120 workstations are having a problem connecting to Exchange, including the user that this new workstation is intended for. Her existing workstation is not having a problem connecting to her mailbox.

It's probably something silly, but I'm stumped. Thanks in advance for the help.

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[+][-]07.16.2008 at 12:38PM PDT, ID: 22019362

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[+][-]07.16.2008 at 12:54PM PDT, ID: 22019507

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[+][-]07.16.2008 at 01:05PM PDT, ID: 22019611

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About this solution

Zones: Outlook Groupware Software, Exchange Email Server
Tags: Microsoft, Outlook, 2003, Connecting to Exchange 2007
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Solution Provided By: robbcharlton
Participating Experts: 1
Solution Grade: A
 
 
 
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