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08.18.2008 at 03:01PM PDT, ID: 23657888
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9.2

Outlook 2003 randomly prompts for password, request coming from domain controller

Asked by lukeca in Outlook Groupware Software, Exchange Email Server

Tags: , , ,

Hi Experts,

We have one user that has been using Outlook 2003 with Exchange 2003 with no issues for quite a long time.  Due to security concerns this user had Outlook set to prompt for a password when opening it.  We recently implemented Live Communication server and we are using Microsoft Communicator for the client.  We found that when Outlook was set to prompt for a password it would prevent Communicator from signing in until the password was provided.  We reconfigured this user's outlook to no longer prompt for a password and we now just have the workstation set to lock itself after 10 minutes.  The problem is that now this user will go to use her Outlook, even if the the computer has not been locked and as soon as she does something that requests information from the server (like send an e-mail) Outlook will prompt for a password.  The top of the dialog box shows that the password prompt is coming from our domain controller.  Exchange is running on a seperate member server.

We reviewed the error log and found a message regarding ldap, and found this microsoft article: http://support.microsoft.com/kb/885887 , we requested the hotfix and the messages in the system log did go away, however Outlook still randomly prompts for a password.  We also tried unjoining and rejoining the machine to the domain.

Does anyone have any ideas on what could be causing this issue?  Thank you very much.Start Free Trial
[+][-]08.18.2008 at 03:22PM PDT, ID: 22255916

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[+][-]08.18.2008 at 03:40PM PDT, ID: 22255996

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[+][-]08.18.2008 at 04:04PM PDT, ID: 22256110

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About this solution

Zones: Outlook Groupware Software, Exchange Email Server
Tags: Microsoft, Outlook, 2003, Used with Exchange 2003
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Solution Provided By: wizzad
Participating Experts: 1
Solution Grade: A
 
 
[+][-]09.03.2008 at 01:31PM PDT, ID: 22381638

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