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8.0

[Outlook]  Need to Reinstall / How to Save Outlook Shortcuts

Asked by CE101 in Outlook Groupware Software

Applications:  Outlook 2002 (10.2627.2625), MS Office XP SP3
O/S:              Windows 2000 Professional, SPK 4

This is a followup to an earlier question
    [Outlook]  Program Crashing / Folder Permissions
    http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_23770517.html

In brief, Outlook has been crashing several times a day.
In troubleshooting this problem I have tried several things (as described in the earlier posting), to no avail.

I guess it's time to reinstall Outlook. I am not looking forward to this because I assume I will still need to do the following...
(1) Recreate the User Profile and all the things that go with it
(2) Recreate all my Outlook shortcuts (and I've got over 100 of them)

I said  I "assume" that I have to do the above, but I am not really sure.
If I reinstall Outlook will I have to recreate my User Profile and Outlook shortcuts?
Recreating the User Profile would not be a lot of work, but recreating the shortcuts would be.
Is there any way to save these things?

In my earlier troubleshooting attempts, one of the things I did was create a new profile.
As it turns out the new profile was missing all of my Outlook Shortcuts.
After further experimentation I found that even when the profile is copied (cloned) that the new cloned profile will be missing the original Outlook Shortcuts  

QUESTION:  
(1) Where are the Outlook Shortcuts stored?
(2) Can Shortcuts be copied from one profile to another?

Any suggestions would be greatly appreciated.

Gary  
[+][-]11/26/08 03:41 PM, ID: 23046825Assisted Solution

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[+][-]12/01/08 08:48 AM, ID: 23070143Accepted Solution

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About this solution

Zone: Outlook Groupware Software
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Solution Provided By: CE101
Participating Experts: 1
Solution Grade: A
 
 
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