eebge
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EventType offdiag12, P1 ff3ddaf6-b022-483b-8631-e2a0a6006b444b5bdb76-3a98-4e1a-91fe-af516fe0d7ba, P2 NIL, P3 NIL, P4 NIL, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.
We recieve the following error in event viewer, which causes outlook to hang.
The event reads:
"EventType offdiag12, P1 ff3ddaf6-b022-483b-8631-e2
User has windowsXP pro.
can anyone help?
The event reads:
"EventType offdiag12, P1 ff3ddaf6-b022-483b-8631-e2
User has windowsXP pro.
can anyone help?
bcapello
What version of Outlook? What OS? XP or Vista? Have you tried removing any outlook add-ons or running an Office Repair?
ASKER
outlook 2007 is the version.
Windows XP is the OS
Add-ins have not be removed and we have dones a repair and reinstall. We have also run the office diagnostic tool and it did not find any errors.
Windows XP is the OS
Add-ins have not be removed and we have dones a repair and reinstall. We have also run the office diagnostic tool and it did not find any errors.
what si the event id number?
ASKER
event ID 5000
Test in Outlook Safe Mode. Outlook Safe Mode can narrow down issues which are caused by any extensions corrupted resources files registries or templates. Click Start -> Run. In the Open box type: Outlook /safe
ASKER
User is able to work in safe mode. Do you have a idea to what might be the cause?
ASKER CERTIFIED SOLUTION
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Hello all
When i do Click Start -> Run. In the Open box type: Outlook /safe, there's nothing.
Is that normal?
Where is: Tools-Trust Center-Add-ins. At the bottom in the Manage section, select Exchange Client Extensions. Click Go. It will then give you the Add-In Manager.
When i do Click Start -> Run. In the Open box type: Outlook /safe, there's nothing.
Is that normal?
Where is: Tools-Trust Center-Add-ins. At the bottom in the Manage section, select Exchange Client Extensions. Click Go. It will then give you the Add-In Manager.