Question

Outlook 2007 Calendar Issue

Asked by: farhankazi

Hi guys,

I am facing outlook 2007 calendar problem, I don't have any clue what to do. The problem is, when accepting the meeting request, there is no entry for that meeting in outlook calendar. Even thou, confirmation message sent to the sender that the accept meeting request.
We are using Ouloot 2007 under Windows XP machine with Exchange Server.

Thank you,

Regards

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-01-05 at 22:12:52ID24027443
Tags

Outlook 2007

,

MS Outlook 2007

,

Outlook

Topic

Outlook Groupware Software

Participating Experts
2
Points
500
Comments
11

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. meeting room calendars
    Hi we need a solution for the following scenario: Users want to view availability and book meeting rooms using appointment requests. However, the users aren't allowed to create new items in the meeting room calendars. A secretary is responsible for all changes to the meeti...
  2. Mysterious Meetings on Outlook Calendar
    I have a client who is experiencing a strange issue in Outlook 2003. He is getting random meetings with blank info on his calendar. He may get 3 or 4 a day and then nothing for a while. He just deletes them. They are using Exchange 2003 (SBS) on the backend. I thoroughl...
  3. Recurring meeting does not show up in calendar
    Hi Experts, I have an issue with an user. As the Meeting Organizer, An user X forwared a recurring meeting invite to several users, however some of them are facing the issue that the Meeting appointment is not shown in their Calendar even after they accepted the invitation ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: MightySWPosted on 2009-01-05 at 22:21:58ID: 23302200

Just you or all of your users?

 

by: MightySWPosted on 2009-01-05 at 22:29:02ID: 23302215

If it is just you then install the office service pack (SP1).  If that doesn't work then completely de-istall office, reboot, Install office and then service pack it.

HTH

 

by: farhankaziPosted on 2009-01-06 at 03:23:30ID: 23303336

Hi MightySW,

The office we are using already have SP! installed and so far two users have this issue that when accepting meeting request, does not appear in calendar. One more not all meeting having this issue but in some meeting. I try to observed what is different between the meeting appears in calendar and the one doesn't but don't find any clue.

What other options you think I should try? I already tried running outlook diagnose tool but no luck.

 

by: deal2acesPosted on 2009-01-06 at 04:52:44ID: 23303763

Problems with the calender usually refer to a corrupt pst file or you have reached the max size on your pst file.

1. Run outlook in safe mode and try to add a calender entry . Start- run enter -- outlook.exe /safe

2. if it does not work check the pst file. use the Scanpst.exe. usually located in C:\Program Files\Common Files\System\Mapi\1033\NT directory of any system thats running Windows 2000 or Windows XP.

3. if the repair does not resolve the problem export all your calendar entry's to excel document and then create a new outlook profile with a new pst file and tranfer your important e-mails into this new outlook profile and then import your calender entries.

one of the above should fix your problem

 

by: MightySWPosted on 2009-01-06 at 07:45:30ID: 23305457

Have you run the MS Time Zone update utility on these workstations?

Check this article:
http://support.microsoft.com/kb/931667/

 

by: farhankaziPosted on 2009-01-07 at 04:09:58ID: 23313831

Hi deal2aces,
I heard that pst file gets corrupted when its sizes exceeds 2GB, I checked the pst file and it is  below 300MB but still I will try to run scanpst for making sure this problem is not due to pst.
I will let you know once I will get back to you with result whether the problem solved with the steps you mention or not.

Hi MightySW,

No I haven't try Time Zone update utility. We are using MS exchange server which is located overseas and is operated and manage by different team. So far I have seen two users who having this problem, I will prefer is we be able to solve it on client site. I can reach server team only if I am 100% sure that it is server site problem.
 

 

by: farhankaziPosted on 2009-01-07 at 04:18:34ID: 23313885

Sorry for my poor English above,  i didn't realise what I am typing.

deal2aces ---- I will try your steps and will let you know whether the problem solved or not

MightySW  ----- I will prefer to solve the problem on client site. I can contact server team only if I am 100% sure that it is server site issue.

Thank you again for your response.

 

by: deal2acesPosted on 2009-01-07 at 07:59:26ID: 23316068

farhankazi: ;

If your pst file is only 300MB , I would just  export my calendar to excel. (search Google for instructions on how to export calendar)
1. Then go to C:\Documents and Settings\UserNameLocal Settings\Application Data\Microsoft\Outlook and copy your pst file to your desktop. ( Backup)

2. Then I would delete my Outlook profile. Start - Control Panel - Mail - Profiles - remove.

3. Then delete your pst file from C:\Documents and Settings\UserNameLocal Settings\Application Data\Microsoft\Outlook

4. Now go back to Start - Control Panel - Mail - Profiles  and add a new profile. Enter your e-mail account details then import your calendar from the excel file you export earlier.

You should be able to add new entries into your calendar then

If you want to transfer some of your old e-mails from your old pst file to the new pst file . Go to Outlook  File - Open - Outlook Data file , select the old pst file from the desktop.
 
You should then be able to copy your e-mails from the old pst file into the new pst file.

 

by: farhankaziPosted on 2009-01-30 at 19:30:27ID: 23515132

Ok, here what I did, when I checked web mail of the user I was able to see calendar entry but not in Outlook mail client. I was sure that it was a client side issue. What I did I delete all the cache and ost file from the profile and run outlook again. On the first run, Outlook download all current mails and calendar entries from the server. When   I looked back into the calendar entries, it was up to date the way it suppose to be. I am assuming this problem occurs because all clients are running on cache mode. I followed that steps few weeks ago and so far everything running fine

 

by: deal2acesPosted on 2009-02-04 at 04:22:14ID: 23547215

Hi farhankazi:,
Since the steps I suggested above resolved the problem are u going to reward the points ?

 

by: farhankaziPosted on 2009-02-05 at 03:37:54ID: 31531303

Deleting the cache from the mail profile is just like creating a new mail profile. So I am accepting deal2aces answer. Thank you again for helping me with this issue

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...