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Asked by kmurphy in Outlook Groupware Software
I've run into a problem today where 1 single user reported that the body of some emails she's getting are blank. When looking at the issue, I determined the body is still there, but seems to be the text is white. You can see the message body if you select the message body contents. The font/color are set correctly in the Stationary options. They display correctly when running Outlook in safe mode (outlook.exe /safe). I tried outlook.exe /cleanview and outlook.exe /cleanprofile. I deleted/recreated the profile. All to no avail. If I login as another user and set up Outlook to point to her mailbox it displays fine. While this makes me think I could maybe recreate the windows profile to fix this, I really don't want to - I'm at a CPA firm and it's Tax season! Besides, that doesn't really reveal what the real issue is.
Any ideas would be appreciated.
Thanx,
Kevin Murphy
LAN Admin
Melanson Heath & Co.
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625