Question

All Groups show up in Delegates

Asked by: etraxler

I cannot see Global Address List when I try to add a name in delegates. Only All Groups are shown.
Please advise.
Thanks

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Asked On
2009-04-17 at 14:13:58ID24333197
Tags

Outlook 2007 Exchange 2007

Topics

Outlook Groupware Software

,

Exchange Email Server

,

Email Clients

,

Email Servers

Participating Experts
1
Points
50
Comments
8

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Answers

 

by: apache09Posted on 2009-04-19 at 20:00:16ID: 24181685

Check that you have SP1 Installed:
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en

Check that you haev all Exchange Selections Selected
Tools>Trust Centre>Add-Ins
At the bottom, next to Manage change from COM Add-ins to Exchange Client Extensions> GO
All should be checked.

If they are not do so now.
Apply and close Out of Outlook

Re-open Outlook using
Start>Run>outlook.exe /cleanprofile

Now try it

 

by: etraxlerPosted on 2009-04-19 at 20:25:40ID: 24181741

I will try that tomorrow morning. Just to let you know that it only effects one user.
I will let you know about the result.
Thank you.

 

by: etraxlerPosted on 2009-04-20 at 08:49:39ID: 24185730

It did not fix the problem. It still shows only ALL Groups and not Global Address List.

 

by: etraxlerPosted on 2009-04-20 at 10:37:08ID: 24186773

I tested it in Outlook 2003 and it works fine but not in Outlook 2007.

 

by: etraxlerPosted on 2009-04-23 at 07:56:25ID: 24215802

I fixed the problem by simply downloading Address Book and making sure that Global Access List is selected.
Thanks!

 

by: etraxlerPosted on 2009-04-23 at 11:38:49ID: 24218353

The issue has been resolved,

20120131-EE-VQP-002

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