Hi there!
I think I have a strange Problem ;-)
We have the following environment:
- Exchange 2007 on Windows 2008
- Vista (SP2) with Office 2007 (SP2)
- All users have 1 profile in outlook with the primary mailbox as their personal mailbox
- All users have added an additional mailbox (like a team mailbox)
We have this problem:
- When a user starts to search, OL will search only in the primary mailbox.
- When I go to the search options I can't even check the additional mailbox
Is there any hint about the search in additional mailboxes?
any help ist very appreciated...
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Well, i tried this but it's an insufficient function in outlook. When I go to advanced search and go to browse, I can check my whole primary mailbox to search for or I can klick on another mailbox. So far so good - but in other mailboxes I can only search one folder at a time It's not possible to search all subfolders as well. How does one explian this to a user ;-) ?
Hi there,
as of my research of this issue I found out the following:
- When WDS is used from outlook's instant search searches are limited to one shared folder. Searching outside of outlook has no such limitation. Means that a external tool is needed (at least WDS 4.0, GDS doesn't work with additional mailboxes.)
- The only way to get a comfortable way to search everywhere in every mailbox is to use Lookeen, but it's not free.
@kfalandays: Yes, I tried to click every thinkable constelation in this dialog - all without success.
But many thanks for all answers!
Business Accounts
Answer for Membership
by: kfalandaysPosted on 2009-06-23 at 14:28:48ID: 24696491
Hi w3r,
With Outlook, you can only search one service at a time. To search other mailboxes, do this:
Tools> Instant Search> Advanced Find.
Click the browse button to navigate to the mailbox or service you would like to search and click OK
Enter remaining criteria
Hope that helps
kfalandays