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9.3

Metamail message in Outlook 2007 startup sequence

Asked by TachyonOne in Outlook Groupware Software

Tags: metamail outlook startup

I had loaded Office 2007 Home and Student on my laptop and used it for while.  Then I decided that I wanted Outlook (not included in the H & S edition) so that I could start checking my email on the road.  I uninstalled the H & S edition, and loaded Office Basic 2007.  It authenticated fine, and Word and Excel work without a problem.  But Outlook has this error message when you open it:

Metamail has detected that a new version of MIcrosoft Outlook has been installed on your system.  You must reinstall Metamail for it to function properly with the new version of Outlook.  (I've never loaded Metamail...)

Outlook works fine once you clear this message. I don't see any Trust Center Add-Ins that relate to this, and a search of the registry yielded no Metamail references.  There is a similar question answered here on EE, but the answer is a link to a now defunct Metamail support website FAQ.  

The Metamail program no longer exists, so I can't download it, load it, and uninstall it.  I found one reference online to Metamail having something to do with MIME, but I can't find anyway to update MIME.  I've tried the Office Diagnostics...nothing.  I've reinstalled the 2007 Basic on top of itself.  Then uninstalled it, reinstalled it...still have the message.  Ran the Repair option for reinstallation...same result.  I'm out of ideas...

How can I get rid of this message?
[+][-]07/08/09 05:33 AM, ID: 24802982Accepted Solution

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About this solution

Zone: Outlook Groupware Software
Tags: metamail outlook startup
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Solution Provided By: peakpeak
Participating Experts: 2
Solution Grade: A
 
 
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