Question

Software to remove duplicate emails in Outlook

Asked by: mrwolf

Hi,

We have a client that has several people accessing a generic shared mailbox. For auditing purposes, they have to keep copies of certain emails.

Currently, they save the email to a certain folder in the Inbox. This means that there are multiple people saving the same email into that folder creating duplicates. It also means that if the email chain grows due to replies then they are still saving the most current email into the folder and not removing the older version.

Is there a software product which is capable of removing these duplicates and also able to detect what is the most current email response in a email chain and delete all those before it?

I have seen this product http://www.mapilab.com/outlook/duplicate_remover/ but i don;t think it fulfills the second requirement.

If anyone has any other suggests on how to manage this problem please let me know.

Kind Regards,

Gabriel

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Asked On
2009-09-01 at 22:04:12ID24700261
Tags

Outlook

,

Microsoft

,

Exchange

,

Windows XP

,

Office 2007

,

Office 2003

Topics

Outlook Groupware Software

,

Windows XP Operating System

,

Exchange Email Server

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: nobusPosted on 2009-09-01 at 23:54:42ID: 25238475

 

by: mrwolfPosted on 2009-09-02 at 00:26:56ID: 25238638

Thank you nobus,

I will go through those options next time a get a chance. I might not be able to get back to you until tomorrow though.

At a glance they look promising, i even seen the MapiLab product there but I will do investigate whether or not any of these products meet the second requirement.

Cheers

 

by: harshad1219Posted on 2009-09-02 at 03:10:29ID: 25239426

 

by: mrwolfPosted on 2009-09-02 at 16:28:23ID: 25246659

Thank you for the links.

I have sent further questions to a couple of vendors so i will see what they say.

Has anyone used these products before? Have you had any problems with these products?

 

by: nobusPosted on 2009-09-02 at 23:34:59ID: 25248271

i never used one of them, so i cannot comment on them

 

by: harshad1219Posted on 2009-09-03 at 10:07:08ID: 25252679

never used them

 

by: mrwolfPosted on 2009-09-03 at 15:44:42ID: 25255645

I ended up going with MapiLab. They have a 30 day trial and their support seems very good. I emailed them with questions and i received answers within a day.

Thank you

 

by: mrwolfPosted on 2009-09-03 at 15:45:41ID: 31623651

Points split. I found useful information from both these Experts.

Since neither of them has any experience with these products i don't want to make it a KB solution though.

Thanks very much

20120131-EE-VQP-002

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