Question

OUTLOOK - This operation has been cancelled due to restrictions in effect on this computer

Asked by: Dan560

Hi,

When I click links in outlook or excel i get the following message

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator

I have follwed the steps on this article http://support.microsoft.com/kb/310049
but it still gives me the same problem.
My laptop isnt part of a domain so there are no restrictions on the computer.
Any ideas?

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Asked On
2009-09-10 at 06:11:18ID24721188
Topics

Outlook Groupware Software

,

Software Office Suites

Participating Experts
5
Points
500
Comments
6

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Answers

 

by: crwilson12Posted on 2009-09-10 at 06:44:30ID: 25300097

If the microsoft fix does not work I would personally recommend using firefox. Should be using it anyway ;) IE is horrible. Seriously, I have seen many cases where performing the Microsoft fix does not fix the issue.

 

by: David-HowardPosted on 2009-09-10 at 11:54:47ID: 25303148

Have a look at this article. I have resolved this error by following the instructions.
http://www.slipstick.com/problems/link_restrict.htm
The short version of the fix I've used is this.
Tools > Internet Options.

2. Click the Programs tab.

3. Click the Make Default button.

4. Click OK.

Now see if you can click the links in email. You may have to restart Outlook or Internet Explorer for this to work.

 

by: David-HowardPosted on 2009-09-10 at 12:07:28ID: 25303248

I read the KB article that you posted. My potential fixes mirror that. So, you may try a posted solution here within EE.
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_23025204.html

 

by: WilkinsITPosted on 2010-01-04 at 08:18:57ID: 26172159

I also had a problem clicking links from Excel.  I tried several other fixes but it was David-Howard's "slipstick" fix that did it.

Thanks!

 

by: gweeeepPosted on 2010-03-09 at 18:47:05ID: 27613674

I used the slipstick fix and the registry file that he hosts -  it worked very well.

 

by: PFrazerPosted on 2012-01-12 at 09:23:20ID: 37422135

My fix was this from Microsoft.

Article ID: 310049 - Last Review: November 11, 2011 - Revision: 17.0

You receive an error message when you click a hyperlink in Outlook

Verify if the String (Default) value of the "HKEY_CLASSES_ROOT \.html" key is "htmlfile"
1.Click Start, and then click Run.
2.In the Open box, type regedit, and then click OK.
3.Locate the following registry key:
HKEY_CLASSES_ROOT \.html
4.Verify if the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), click Modify, input htmlfile in the Value data box, and then click OK.
5.Exit Registry Editor.


I exported the key from a PC that was functioning.

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.html]
"PerceivedType"="text"
@="htmlfile"
"Content Type"="text/html"

[HKEY_CLASSES_ROOT\.html\PersistentHandler]
@="{eec97550-47a9-11cf-b952-00aa0051fe20}"

20120131-EE-VQP-002

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