Question

New Emails into Outlook garbled. Random characters.

Asked by: net1994

Hi All.  We are running Outlook 2007 SP2 w/ Exchange 2007 SP2.  We use HTML format for e-mail messages in Outlook.  A few users have complained (correction, 'informed us') about receiving e-mails from outside the company wherethere is no text that can be read/deciphered. Below is an example of the body of one of these e-mails.  We also have Symantec Brightmail scanning inbound messages before it hits exchange.

Has anyone seen this type of problem before?



e p Déz*' O *^rým{er µ ? n r G š r)Gv) z +u  'm š ý%ibz›b
+rm Ì ýy  ¦ À zÚ -rn Þ '– Ey  } â x í wk]rlýý[ ¥ 6 š h, - Ì ± ò (Z‡ š qrnýý'–éi ë ' å ý‚y]­Ü[)j}z(!f ‰ hm
+rm Ì ýy  ¦ ò z\ýýýýZq      "v;  t'ýý‘ – ýýj{,z, ¥ ¥ ýýý!x
wZö~ýkè š h^mx Z+ › m œ é0i ª !r"fz ì  æ { b½mz"¬!z(!í­uby^~   rh\uýý!^‹+rm Ì ýy  ¦ ò z\ýýýýZq      "v5—uû)j{- — {l7 œ \Z+ýýÚ)rj ± Þ' Å ¶¡_j «  [1]l š ] ¥ ˆ mn(å ß r š ò  â m u(ýýÚ)rj ± Þ' W b ^~t  ¯ ]Ï  h, - Ì ± ò (Z‡ š qrnýý'–éi ë ' å ýÈ^mÏí­vvrlýýæë]¿ûZnWi^q r x4q e ]x4§mnz-nr]§mt % zv)œtœuœmi^q e ]x5 È t x  Z+y ý ë¬)^  Ø B6 Q N54dMt,  èSM$,HjX  Ô

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Asked On
2009-10-14 at 06:32:45ID24811092
Topics

Outlook Groupware Software

,

Exchange Email Server

Participating Experts
1
Points
500
Comments
1

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Answers

 

by: bmsjeffPosted on 2009-10-14 at 06:49:04ID: 25570405

Outlook 2007 does not use IE to display HTML messages.  (Thank the EU for this)  It uses Word, which has very limited support for HTML and CSS.

Here are the limitations:
no support for background images (HTML or CSS)
no support for forms
no support for Flash, or other plugins
no support for floats
no support for replacing bullets with images in unordered lists
no support for CSS positioning
no support for animated GIFs
no support for image ALT tags

Here is Microsofts solution:
http://office.microsoft.com/en-us/help/HA102548801033.aspx

20120131-EE-VQP-002

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