Hi, Ramante.
How is the picture referenced in the signature?
@sgsm81 - Word is the ONLY editor in Outlook 2007. It cannot be enabled or disabled.
Main Topics
Browse All TopicsWe have Microsoft Outlook 2007 with SP2 in an Windows Vista Business PC.
We have noticed that the image used as logo u=in the signatures, are received as an attachment and are not displayed in the email under the signature info.
How can we display the image under the signature info and not as an attachment?
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Ah - sorry BlueDevilFan must have gotten wires crossed with 2K3
Saw this Ramante
http://www.experts-exchang
"I don't have an HTM editor."
You don't need an HTML editor. It is easier if you have one, but it's not a requirement. Here's an example of a signature.
"In my XP it works fine."
Are you saying that Outlook 2007 on XP does not attach the image used in your signature while Outlook 2007 on Vista does?
"It has to be a configuration of some sort."
I'm not aware of any Outlook settings that control whether an image in a signature is attached or not
Thanx for the example, but it doesn't work. I created it and then copied it to my signature and it just shows the HTML lines.
Ok, let me explain my problem; maybe I didn't clearly presented the situation.
We had XP PC and changed all for Vista Business PC. We installed our Office 2007 to our Vista PC. We copied our PST from our XP PC to our new Vista box.
We created the signature in Outlook 2007 as usual. We went to tools >> option >> mail format >> signature. Wrote down our signature information, click on the image Icon to include our company logo.
When we create an email, you can see the signature perfectly; just like yours. Shows your info and at the bottom, the logo. Ok, as I said, when creating an email, the system insert automatically the signatures and presents perfectly. There is no problem there.
The problem:
The problem is when the recipient received the email, the see our signature info, but the logo or the image is showed as an attachment (see image), not as part as the signature. As the pic displays, the signature at the recipients email, shows the logo as an attachment (see the red circled at top, the red circle at bottom indicates where the logo should be displayed).
I understand this is a configuration problem and we have not been able to resolved it. We did everything as in the XP box. . I don't want to use any other method because in our XP box worked perfectly. I hope I explained my situation so you can advice properly.
Thanx for your patience.
"I created it and then copied it to my signature and it just shows the HTML lines."
What do you mean "copied it to my signature"? Are you saying that you copied the HTML, pasted it into Notepad, saved the file with a .htm extension, placed the file in Outlook's signature folder, created a message, applied that signature and you saw the raw html? If so, then something is horribly wrong.
Part of fixing any problem is understanding what the problem is. That's what I'm trying to do. I'm trying to determine if a signature created outside of Outlook exhibits the same behavior. If it does, then the problem is with Outlook signatures in general. If it doesn't, then the problem has to do with creating signatures in Outlook. Can you try the test of
1. Opening Notepad
2. Copying the HTML I posted above into Notepad
3. Saving the file with a .htm extension
4. Moving/copying the file to Outlook's signature folder
5. Create a new message
6. Click the signature button on the ribbon and select this signature
That helps. Have a look at this article: http://www.msoutlook.info/
I tried that in sgsm81 suggestion at 11/02/09 04:49 AM, ID: 25718863:
http://www.experts-exchang
It didn't work
As described in the article I linked to Outlook 2003 had an option for sending a copy of pictures in a message instead of sending a link to them. This appears to be what's happening to you , especially in light of the test you carried out for me. The only way the logo I used just be included in the message is if Outlook is set to embed all pictures. The option controlling this was removed in Outlook 2007. Apparently it's controlled now by creating a registry entry. If that didn't work, then I don't have any suggestions on how to proceed.
"It doesn't work."
I believe you. I just wanted to pass on that it did work for the other person. That could mean that your issue is entirely different.
"When I send to Hotmail account, the logo is there and also an attachment, When sending to yahoo account, no logo."
Well, that sounds a bit different. Outlook can't be responsible for how a receiving mail system represents things.
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Answer for Membership
by: sgsm81Posted on 2009-11-02 at 04:33:48ID: 25718782
Change the format of the e-mail to HTML and enable MS Word as the e-mail editor