550 5.7.1. Message rejected because of RBL policy (state 13)
Very occassionaly senders to our e-mail domain get this message. Recently we have had it from GoogleMail.com and Yahoo.com. We calculate that 99.9998% of the rest of the mail gets through.
If I test our IP against
http://www.anti-abuse.org/multi-rbl-check-results/?host=A.B.C.D
we get a completely clean bill of health.
Any ideas what I need to test next and if I need to contact Google or Yahoo how do I do so?
Many thanks as always.
p.s. I put this under Outlook as couldn't see in the new structure where to put an Internet e-mail delivery problem. This might need reclassifying.
If I test our IP against
http://www.anti-abuse.org/multi-rbl-check-results/?host=A.B.C.D
we get a completely clean bill of health.
Any ideas what I need to test next and if I need to contact Google or Yahoo how do I do so?
Many thanks as always.
p.s. I put this under Outlook as couldn't see in the new structure where to put an Internet e-mail delivery problem. This might need reclassifying.
Dave Baldwin
Try looking here: http://www.mxtoolbox.com/ May show different results.
Once try sending mail from OWA and see whether you are facing this error or not.
Test the same through MXToolbox and also make sure that you are not blacklisted at Gmail end.
You have to start from here :
https://support.google.com/mail/bin/request.py?&contact_type=msgdelivery
Test the same through MXToolbox and also make sure that you are not blacklisted at Gmail end.
You have to start from here :
https://support.google.com/mail/bin/request.py?&contact_type=msgdelivery
ASKER
Nice app. MXToolbox gave our primary and the rest a clean bill of health, although Gmail didn't appear on the lists (was it meant to?).
I'll start to work my way through the Google heirachy, any ideas on how you are allowed to converse with Yahoo?
Re testing through OWA is that running OWA on a different domain and attempting to send or on the domain that has the issue.
I'll start to work my way through the Google heirachy, any ideas on how you are allowed to converse with Yahoo?
Re testing through OWA is that running OWA on a different domain and attempting to send or on the domain that has the issue.
If SENDERS to your domain get rejected, then it is their IP's you should be examining, not yours.
Is this a problem of you sending and getting rejected, or people sending to you and getting rejected?
Is this a problem of you sending and getting rejected, or people sending to you and getting rejected?
ASKER
People sending to us and getting rejected.
Okay - so there is no need to check your ip address as it will be the senders up address that is on the blacklist.
Have you checked their IP on www.mxtoolbox.com/blacklists.aspx and www.blacklistalert.org
What is shown when you do?
Have you checked their IP on www.mxtoolbox.com/blacklists.aspx and www.blacklistalert.org
What is shown when you do?
ASKER
AHBL OK
ANT OK
BACKSCATTERER OK
BARRACUDA OK
BURNT-TECH OK
CASA-CBL OK
CASA-CBL+ OK
CASA-CDL OK
CBL OK
CYMRU-BOGONS OK
DAN-TOR OK
DAN-TOREXIT OK
DEADBEEF OK
DRONE-BL OK
DUINV OK
DULRU OK
EMAILBASURA OK
FABELSOURCES OK
GIRL OK
GRIP OK
HIL OK
HIL OK
HILLI OK
ICMFORBIDDEN OK
IMP-SPAM OK
INTERSIL OK
ivmSIP OK
ivmSIP/24 OK
KEMPTBL OK
KUNDENSERVER OK
LASHBACK OK
LNSGBLOCK OK
LNSGBULK OK
LNSGDUL OK
LNSGMULTI OK
LNSGOR OK
LNSGSRC OK
MAILSPIKE-BL OK
MAILSPIKE-Z OK
MSRBL-Combined OK
MSRBL-Images OK
MSRBL-Phising OK
MSRBL-Spam OK
MSRBL-Viruses OK
NERD OK
NETHERRELAYS OK
NETHERUNSURE OK
NIXSPAM OK
NJABL OK
NJABLDUL OK
NJABLFORMMAIL OK
NJABLMULTI OK
NJABLPROXIES OK
NJABLSOURCES OK
NLKUNBLACKLIST OK
NLKUNWHITELIST OK
NOFALSEPOSITIVE OK
NOMOREFUNN OK
ORID OK
ORVEDB OK
OSPAM OK
PDL OK
PSBL OK
RANGERSBL OK
RATS-Dyna OK
RATS-NoPtr OK
RATS-Spam OK
RBL-JP OK
REDHAWK OK
RRBL OK
RSBL OK
SCHULTE OK
SDERB OK
SENDERBASE OK
SERVICESNET OK
SOLID OK
SORBS-BLOCK OK
SORBS-DUHL OK
SORBS-HTTP OK
SORBS-MISC OK
SORBS-SMTP OK
SORBS-SOCKS OK
SORBS-SPAM OK
SORBS-WEB OK
SORBS-ZOMBIE OK
SPAMCANNIBAL OK
SPAMCOP OK
Spamhaus-ZEN OK
SPEWS1 OK
SPEWS2 OK
SWINOG OK
TRIUMF OK
UCEPROTECTL1 OK
UCEPROTECTL2 OK
UCEPROTECTL3 OK
VIRBL OK
WPBL OK
ZONEEDIT OK
CYBERLOGIC TIMEOUT
IMP-WORM TIMEOUT
SPAMRBL TIMEOUT
TECHNOVISION TIMEOUT
Tiopan TIMEOUT
ANT OK
BACKSCATTERER OK
BARRACUDA OK
BURNT-TECH OK
CASA-CBL OK
CASA-CBL+ OK
CASA-CDL OK
CBL OK
CYMRU-BOGONS OK
DAN-TOR OK
DAN-TOREXIT OK
DEADBEEF OK
DRONE-BL OK
DUINV OK
DULRU OK
EMAILBASURA OK
FABELSOURCES OK
GIRL OK
GRIP OK
HIL OK
HIL OK
HILLI OK
ICMFORBIDDEN OK
IMP-SPAM OK
INTERSIL OK
ivmSIP OK
ivmSIP/24 OK
KEMPTBL OK
KUNDENSERVER OK
LASHBACK OK
LNSGBLOCK OK
LNSGBULK OK
LNSGDUL OK
LNSGMULTI OK
LNSGOR OK
LNSGSRC OK
MAILSPIKE-BL OK
MAILSPIKE-Z OK
MSRBL-Combined OK
MSRBL-Images OK
MSRBL-Phising OK
MSRBL-Spam OK
MSRBL-Viruses OK
NERD OK
NETHERRELAYS OK
NETHERUNSURE OK
NIXSPAM OK
NJABL OK
NJABLDUL OK
NJABLFORMMAIL OK
NJABLMULTI OK
NJABLPROXIES OK
NJABLSOURCES OK
NLKUNBLACKLIST OK
NLKUNWHITELIST OK
NOFALSEPOSITIVE OK
NOMOREFUNN OK
ORID OK
ORVEDB OK
OSPAM OK
PDL OK
PSBL OK
RANGERSBL OK
RATS-Dyna OK
RATS-NoPtr OK
RATS-Spam OK
RBL-JP OK
REDHAWK OK
RRBL OK
RSBL OK
SCHULTE OK
SDERB OK
SENDERBASE OK
SERVICESNET OK
SOLID OK
SORBS-BLOCK OK
SORBS-DUHL OK
SORBS-HTTP OK
SORBS-MISC OK
SORBS-SMTP OK
SORBS-SOCKS OK
SORBS-SPAM OK
SORBS-WEB OK
SORBS-ZOMBIE OK
SPAMCANNIBAL OK
SPAMCOP OK
Spamhaus-ZEN OK
SPEWS1 OK
SPEWS2 OK
SWINOG OK
TRIUMF OK
UCEPROTECTL1 OK
UCEPROTECTL2 OK
UCEPROTECTL3 OK
VIRBL OK
WPBL OK
ZONEEDIT OK
CYBERLOGIC TIMEOUT
IMP-WORM TIMEOUT
SPAMRBL TIMEOUT
TECHNOVISION TIMEOUT
Tiopan TIMEOUT
ASKER
Seem to have an issue with l2.apews.org, investigating.
0spam.fusionzero.com OK
aspews.ext.sorbs.net OK
b.barracudacentral.org OK
bl.mailspike.net OK
bl.spameatingmonkey.net OK
bl.spamcop.net OK
bl.spamcannibal.org OK
bl.tiopan.com OK
blackholes.five-ten-sg.com
blackholes.intersil.net OK
bogons.cymru.com OK
cbl.abuseat.org OK
combined.njabl.org OK
db.wpbl.info OK
dnsbl.ahbl.org OK
dnsbl.inps.de OK
dnsbl.justspam.org OK
dnsbl.mags.net OK
dnsbl.sorbs.net OK
dnsbl.rangers.eu.org OK
dnsbl-0.uceprotect.net OK
dnsbl-1.uceprotect.net OK
dnsbl-2.uceprotect.net OK
dnsbl-3.uceprotect.net OK
dyna.spamrats.com OK
ip.v4bl.org OK
ips.backscatterer.org OK
ix.dnsbl.manitu.net OK
l2.apews.org Listed! See why
no-more-funn.moensted.dk OK
noptr.spamrats.com OK
psbl.surriel.com OK
rbl.efnet.org OK
spam.abuse.ch OK
spam.dnsbl.anonmails.de OK
spam.spamrats.com OK
spamguard.leadmon.net OK
t1.dnsbl.net.au OK
tor.dan.me.uk OK
tor.dnsbl.sectoor.de OK
ubl.unsubscore.com OK
virbl.dnsbl.bit.nl OK
zen.spamhaus.org OK
Result for A.B.C.D in LHSBL Whitelists (Alphabetic order):
accredit.habeas.com NOT WHITELISTED
iadb2.isipp.com NOT WHITELISTED
ips.whitelisted.org NOT WHITELISTED Read about this way to exclude an IP from UCEPROTECT Level2/3
list.dnswl.org NOT WHITELISTED
wl.mailspike.net NOT WHITELISTED
RHSBL-Test for A.B.C.D's PTR office.taxpayersalliance.c
abuse.rfc-ignorant.org OK
bogusmx.rfc-ignorant.org OK
dbl.spamhaus.org OK
dsn.rfc-ignorant.org OK
dynamic.rhs.mailpolice.com
l1.apews.org OK
list.anonwhois.net OK
multi.surbl.org OK
multi.uribl.com OK
postmaster.rfc-ignorant.or
rddn.dnsbl.net.au OK
rhsbl.ahbl.org OK
rhsbl.sorbs.net OK
webmail.rhs.mailpolice.com
0spam.fusionzero.com OK
aspews.ext.sorbs.net OK
b.barracudacentral.org OK
bl.mailspike.net OK
bl.spameatingmonkey.net OK
bl.spamcop.net OK
bl.spamcannibal.org OK
bl.tiopan.com OK
blackholes.five-ten-sg.com
blackholes.intersil.net OK
bogons.cymru.com OK
cbl.abuseat.org OK
combined.njabl.org OK
db.wpbl.info OK
dnsbl.ahbl.org OK
dnsbl.inps.de OK
dnsbl.justspam.org OK
dnsbl.mags.net OK
dnsbl.sorbs.net OK
dnsbl.rangers.eu.org OK
dnsbl-0.uceprotect.net OK
dnsbl-1.uceprotect.net OK
dnsbl-2.uceprotect.net OK
dnsbl-3.uceprotect.net OK
dyna.spamrats.com OK
ip.v4bl.org OK
ips.backscatterer.org OK
ix.dnsbl.manitu.net OK
l2.apews.org Listed! See why
no-more-funn.moensted.dk OK
noptr.spamrats.com OK
psbl.surriel.com OK
rbl.efnet.org OK
spam.abuse.ch OK
spam.dnsbl.anonmails.de OK
spam.spamrats.com OK
spamguard.leadmon.net OK
t1.dnsbl.net.au OK
tor.dan.me.uk OK
tor.dnsbl.sectoor.de OK
ubl.unsubscore.com OK
virbl.dnsbl.bit.nl OK
zen.spamhaus.org OK
Result for A.B.C.D in LHSBL Whitelists (Alphabetic order):
accredit.habeas.com NOT WHITELISTED
iadb2.isipp.com NOT WHITELISTED
ips.whitelisted.org NOT WHITELISTED Read about this way to exclude an IP from UCEPROTECT Level2/3
list.dnswl.org NOT WHITELISTED
wl.mailspike.net NOT WHITELISTED
RHSBL-Test for A.B.C.D's PTR office.taxpayersalliance.c
abuse.rfc-ignorant.org OK
bogusmx.rfc-ignorant.org OK
dbl.spamhaus.org OK
dsn.rfc-ignorant.org OK
dynamic.rhs.mailpolice.com
l1.apews.org OK
list.anonwhois.net OK
multi.surbl.org OK
multi.uribl.com OK
postmaster.rfc-ignorant.or
rddn.dnsbl.net.au OK
rhsbl.ahbl.org OK
rhsbl.sorbs.net OK
webmail.rhs.mailpolice.com
ASKER
That entry reads:
Oooops A.B.C.D is currently listed in APEWS :-(
Entry matching your Query: E-440340
188.220.32.0/19
CASE: C-22
Dynamic IP space, generic DNS/rDNS, no PTR
Direct connections to MX not permitted, you
need to use your ISP servers or smarthost
History:
Entry created 2010-12-26
and is VERY out of date. According to their FAQ pages I cannot contact them to do anything about this....
Oooops A.B.C.D is currently listed in APEWS :-(
Entry matching your Query: E-440340
188.220.32.0/19
CASE: C-22
Dynamic IP space, generic DNS/rDNS, no PTR
Direct connections to MX not permitted, you
need to use your ISP servers or smarthost
History:
Entry created 2010-12-26
and is VERY out of date. According to their FAQ pages I cannot contact them to do anything about this....
ASKER CERTIFIED SOLUTION
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ASKER
Thanks Alan. The solution thread needs to be read as a whole for this answer to make sense.