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Outlook 2013 Crashes

When I open Outlook 2013 It crashes and I see this report in the eventvwr.
--------------------------------------
Faulting application name: OUTLOOK.EXE, version: 15.0.4517.1005, time stamp: 0x51b962a6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
Exception code: 0x80000003
Fault offset: 0x00013219
Faulting process id: 0x248
Faulting application start time: 0x01ce939dbb755fc5
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 1527a32b-ff91-11e2-a347-842b2bb22ef1
------------------------------------

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 15.0.4517.1005
P3: 51b962a6
P4: KERNELBASE.dll
P5: 6.1.7601.18015
P6: 50b83c8a
P7: 80000003
P8: 00013219
P9: 
P10: 

Attached files:
C:\Users\lmalone\AppData\Local\Temp\CVR3988.tmp.cvr
C:\Users\lmalone\AppData\Local\Temp\WERF152.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\lmalone\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_74adb47fab38f32f15f88aeed3b648c52b8eb395_0d69ffa4

Analysis symbol: 
Rechecking for solution: 0
Report Id: 1527a32b-ff91-11e2-a347-842b2bb22ef1
Report Status: 1
-------------------------------------------------

This is the text document.

Version=1
EventType=APPCRASH
EventTime=130203745375316151
ReportType=2
Consent=1
UploadTime=130203745376316051
ReportIdentifier=1527a32c-ff91-11e2-a347-842b2bb22ef1
IntegratorReportIdentifier=1527a32b-ff91-11e2-a347-842b2bb22ef1
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=OUTLOOK.EXE
Sig[1].Name=Application Version
Sig[1].Value=15.0.4517.1005
Sig[2].Name=Application Timestamp
Sig[2].Value=51b962a6
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18015
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=50b83c8a
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=00013219
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
UI[3]=Microsoft Outlook has stopped working
UI[4]=Windows can check online for a solution to the problem and try to recover your information.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvSubsystems32.dll
LoadedModule[5]=C:\Program Files\Microsoft Office 15\root\office15\AppVIsvStream32.dll
LoadedModule[6]=C:\Program Files\Microsoft Office 15\root\office15\c2r32.dll
LoadedModule[7]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[11]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[12]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[13]=C:\Windows\syswow64\ole32.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\USER32.dll
LoadedModule[16]=C:\Windows\syswow64\LPK.dll
LoadedModule[17]=C:\Windows\syswow64\USP10.dll
LoadedModule[18]=C:\Windows\system32\USERENV.dll
LoadedModule[19]=C:\Windows\system32\profapi.dll
LoadedModule[20]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Program Files\Microsoft Office 15\root\office15\MSVCR100.dll
LoadedModule[23]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[24]=C:\Program Files\Microsoft Office 15\root\office15\MSVCP100.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\syswow64\oleaut32.dll
LoadedModule[28]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[29]=C:\Windows\system32\MSIMG32.dll
LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll
LoadedModule[31]=C:\Windows\system32\d2d1.dll
LoadedModule[32]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[33]=C:\Windows\system32\WINSTA.dll
LoadedModule[34]=C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
LoadedModule[35]=C:\Windows\system32\VERSION.dll
LoadedModule[36]=C:\Windows\system32\webservices.dll
LoadedModule[37]=C:\Windows\system32\msi.dll
LoadedModule[38]=C:\Program Files\Microsoft Office 15\root\office15\1033\OUTLLIBR.DLL
LoadedModule[39]=C:\Windows\system32\mscoree.dll
LoadedModule[40]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[41]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[42]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[43]=C:\Windows\system32\DavClnt.DLL
LoadedModule[44]=C:\Windows\system32\DAVHLPR.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\osppc.dll
LoadedModule[46]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\riched20.dll
LoadedModule[47]=C:\Program Files\Microsoft Office 15\Root\Office15\1033\mapir.dll
LoadedModule[48]=C:\Windows\system32\ntmarta.dll
LoadedModule[49]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[50]=C:\Windows\syswow64\urlmon.dll
LoadedModule[51]=C:\Windows\syswow64\iertutil.dll
LoadedModule[52]=C:\Windows\syswow64\WININET.dll
LoadedModule[53]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[54]=C:\Windows\system32\DWrite.dll
LoadedModule[55]=C:\Windows\system32\d3d10_1.dll
LoadedModule[56]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[57]=C:\Windows\system32\dxgi.dll
LoadedModule[58]=C:\Windows\system32\dwmapi.dll
LoadedModule[59]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[60]=C:\Windows\system32\D3D10Warp.dll
LoadedModule[61]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[62]=C:\Windows\system32\d3d11.dll
LoadedModule[63]=C:\Program Files\Microsoft Office 15\root\office15\wwlib.dll
LoadedModule[64]=C:\Program Files\Microsoft Office 15\root\office15\oart.dll
LoadedModule[65]=C:\Windows\system32\UxTheme.dll
LoadedModule[66]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[67]=C:\Windows\System32\netprofm.dll
LoadedModule[68]=C:\Windows\syswow64\NSI.dll
LoadedModule[69]=C:\Windows\System32\nlaapi.dll
LoadedModule[70]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[71]=C:\Windows\system32\rsaenh.dll
LoadedModule[72]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[73]=C:\Program Files\Microsoft Office 15\Root\Office15\contab32.dll
LoadedModule[74]=C:\Program Files\Microsoft Office 15\Root\Office15\EMSMDB32.DLL
LoadedModule[75]=C:\Windows\System32\npmproxy.dll
LoadedModule[76]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[77]=C:\Windows\system32\WSOCK32.dll
LoadedModule[78]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[79]=C:\Windows\system32\WINNSI.DLL
LoadedModule[80]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[81]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[82]=C:\Windows\system32\winhttp.dll
LoadedModule[83]=C:\Windows\system32\webio.dll
LoadedModule[84]=C:\Windows\system32\credssp.dll
LoadedModule[85]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[86]=C:\Windows\SysWOW64\SFC.DLL
LoadedModule[87]=C:\Windows\system32\sfc_os.DLL
LoadedModule[88]=C:\Program Files\Microsoft Office 15\Root\Office15\MSPST32.DLL
LoadedModule[89]=C:\Windows\system32\mssprxy.dll
LoadedModule[90]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\MSPTLS.DLL
LoadedModule[91]=C:\Windows\system32\MPR.dll
LoadedModule[92]=C:\Windows\System32\drprov.dll
LoadedModule[93]=C:\Windows\System32\ntlanman.dll
LoadedModule[94]=C:\Windows\system32\wkscli.dll
LoadedModule[95]=C:\Windows\system32\cscapi.dll
LoadedModule[96]=C:\Windows\system32\netutils.dll
LoadedModule[97]=C:\Windows\system32\explorerframe.dll
LoadedModule[98]=C:\Windows\system32\DUser.dll
LoadedModule[99]=C:\Windows\system32\DUI70.dll
LoadedModule[100]=C:\Windows\SysWOW64\actxprxy.dll
LoadedModule[101]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\ColleagueImport.dll
LoadedModule[102]=C:\Windows\system32\NETAPI32.dll
LoadedModule[103]=C:\Windows\system32\srvcli.dll
LoadedModule[104]=C:\Program Files (x86)\Evernote\Evernote\EvernoteOL.dll
LoadedModule[105]=C:\Windows\system32\MAPI32.dll
LoadedModule[106]=C:\Windows\system32\WINMM.dll
LoadedModule[107]=C:\Windows\system32\XmlLite.dll
LoadedModule[108]=C:\Program Files (x86)\Evernote\Evernote\Resource.dll
LoadedModule[109]=C:\Program Files (x86)\Grammarly\Grammarly\GrammarlyShim.dll
LoadedModule[110]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[111]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[112]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
LoadedModule[113]=C:\Program Files (x86)\Grammarly\Grammarly\ManagedAggregator.dll
LoadedModule[114]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[115]=C:\Program Files (x86)\Grammarly\Grammarly\GrammarlyAddIn.dll
LoadedModule[116]=C:\Windows\assembly\GAC\Extensibility\7.0.3300.0__b03f5f7f11d50a3a\Extensibility.dll
LoadedModule[117]=C:\Program Files (x86)\Grammarly\Grammarly\OfficeApi.dll
LoadedModule[118]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll
LoadedModule[119]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll
LoadedModule[120]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\30e3a21202000677d0a9270572251477\System.Windows.Forms.ni.dll
LoadedModule[121]=C:\Program Files (x86)\Grammarly\Grammarly\WordApi.dll
LoadedModule[122]=C:\Program Files (x86)\Grammarly\Grammarly\NetOffice.dll
LoadedModule[123]=C:\Program Files (x86)\Grammarly\Grammarly\Grammarly.dll
LoadedModule[124]=C:\Windows\system32\SXS.DLL
LoadedModule[125]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll
LoadedModule[126]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[127]=C:\Windows\system32\ncrypt.dll
LoadedModule[128]=C:\Windows\system32\bcrypt.dll
LoadedModule[129]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[130]=C:\Windows\system32\GPAPI.dll
LoadedModule[131]=C:\Windows\system32\cryptnet.dll
LoadedModule[132]=C:\Windows\system32\SensApi.dll
LoadedModule[133]=C:\Windows\assembly\GAC_MSIL\Microsoft.Office.Interop.Outlook\15.0.0.0__71e9bce111e9429c\Microsoft.Office.Interop.Outlook.dll
LoadedModule[134]=C:\Program Files (x86)\Grammarly\Grammarly\OutlookApi.dll
LoadedModule[135]=C:\Windows\system32\DNSAPI.dll
LoadedModule[136]=C:\Windows\system32\mswsock.dll
LoadedModule[137]=C:\Windows\System32\wshtcpip.dll
LoadedModule[138]=C:\Windows\System32\wship6.dll
LoadedModule[139]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\764f15e86c82662e977bd418bd6318c1\System.Configuration.ni.dll
LoadedModule[140]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll
LoadedModule[141]=C:\Windows\system32\shfolder.dll
LoadedModule[142]=C:\Program Files (x86)\Grammarly\Grammarly\VBIDEApi.dll
LoadedModule[143]=C:\Program Files\Microsoft Office 15\Root\Office15\OcOffice.dll
LoadedModule[144]=C:\Program Files\Microsoft Office 15\root\office15\1033\LyncDesktopResources.dll
LoadedModule[145]=C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnOL.dll
LoadedModule[146]=C:\Program Files\Microsoft Office 15\Root\Office15\SOCIALCONNECTOR.DLL
LoadedModule[147]=C:\Program Files\Microsoft Office 15\Root\Office15\mfc100u.dll
LoadedModule[148]=C:\Program Files (x86)\Stamps.com Internet Postage\msol2kpi.dll
LoadedModule[149]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[150]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\OutlookChangeNotifierAddIn.dll
LoadedModule[151]=C:\Program Files (x86)\Common Files\SYSTEM\MSMAPI\1033\MSMAPI32.DLL
LoadedModule[152]=C:\Program Files\Microsoft Office 15\Root\Office15\UCAddin.dll
LoadedModule[153]=C:\Program Files\Microsoft Office 15\Root\Office15\1033\UcAddinRes.dll
LoadedModule[154]=C:\Program Files\Microsoft Office 15\Root\Office15\ADDINS\UmOutlookAddin.dll
LoadedModule[155]=C:\Windows\system32\OLEACC.dll
LoadedModule[156]=C:\Program Files\Microsoft Office 15\root\office15\1033\UmOutlookStrings.dll
LoadedModule[157]=C:\Windows\assembly\NativeImages_v2.0.50727_32\stdole\f698ac346476a20a02725b8e9de422cd\stdole.ni.dll
LoadedModule[158]=C:\Program Files\Microsoft Office 15\Root\Office15\FACEBOOKPROVIDER.DLL
LoadedModule[159]=C:\Program Files\Microsoft Office 15\Root\Office15\LINKEDINPROVIDER.DLL
LoadedModule[160]=C:\Program Files\Microsoft Office 15\Root\Office15\SHAREPOINTPROVIDER.DLL
LoadedModule[161]=C:\Windows\system32\UIAutomationCore.DLL
LoadedModule[162]=C:\Windows\System32\msxml6.dll
LoadedModule[163]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[164]=C:\Windows\system32\Secur32.dll
LoadedModule[165]=C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL
LoadedModule[166]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[167]=C:\Windows\system32\RASAPI32.dll
LoadedModule[168]=C:\Windows\system32\rasman.dll
LoadedModule[169]=C:\Windows\system32\rtutils.dll
LoadedModule[170]=C:\Windows\system32\rasadhlp.dll
LoadedModule[171]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[172]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[173]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[174]=C:\Program Files\Microsoft Office 15\Root\Office15\outlrpc.dll
LoadedModule[175]=C:\Program Files\Microsoft Office 15\Root\Office15\exsec32.dll
LoadedModule[176]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[177]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[178]=C:\Windows\system32\propsys.dll
LoadedModule[179]=C:\Windows\system32\rpchttp.dll
LoadedModule[180]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[181]=C:\Program Files\Microsoft Office 15\root\office15\OSF.DLL
LoadedModule[182]=C:\Program Files\Microsoft Office 15\root\office15\OSFUI.DLL
LoadedModule[183]=C:\Windows\system32\mlang.dll
LoadedModule[184]=C:\Windows\system32\tquery.dll
LoadedModule[185]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[186]=C:\Program Files\Microsoft Office 15\Root\Office15\OUTLFLTR.DLL
LoadedModule[187]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[188]=C:\Windows\system32\idndl.dll
LoadedModule[189]=C:\Windows\SysWOW64\qmgrprxy.dll
LoadedModule[190]=C:\Windows\SysWOW64\bitsprx2.dll
LoadedModule[191]=C:\Windows\SysWOW64\bitsprx4.dll
LoadedModule[192]=C:\Program Files\Microsoft Office 15\root\office15\msproof7.dll
LoadedModule[193]=C:\Program Files\Microsoft Office 15\Root\OFFICE15\PROOF\1033\MSGR3EN.DLL
LoadedModule[194]=C:\Program Files\Microsoft Office 15\Root\Office15\outlph.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Outlook
AppPath=C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
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David Lee
Can you start Outlook in safe mode?
swcomp
Nope - im having the exact same issues. Annoying Microsoft Office product.
swcomp
Ive spoken to Microsoft - had one of their engineers remote in and said its unrepairable. We have to reinstall the Office 2013 suite and setup everything again. Annoying!!!

- Tried disabling add ins.
- Repair the PST
- Safe Mode
- Msconfig (different modes of startup).

Ive discovered that if you create a new profile it works fine. So to counter this the quickest possible fix was as follows :-

1) Remove the PST file out of the current location.
2) Open Outlook and when prompted setup a blank profile.
3) Then import the existing PST over it again. That way your existing account settings are all in place still.

I am mostly discovering this on redirected folders and not local copies.
ASKER CERTIFIED SOLUTION
eaglerod
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swcomp
Interesting - all our machines are running 64bit and makes no difference.

The other thing that can be affecting this is if you have roaming profiles and offline folder sync , it goes out and causes a conflict ;)
eaglerod
ASKER
I found all my issues disappeared when I switched to 64Bit.