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8.0

Hotmail Access Issues from browser, Outlook, or Live Mail on any PC

Asked by martellaj in Microsoft Applications, Internet Explorer Web Browser, Outlook Groupware Software

Tags: Hotmail, Outlook


For the past number of months, I have been having intermittant issues access my Hotmail account.  It now seems to be getting worse and I am at the point where I cannot get in to the account most of the time.

Here are the types of issues I am having:

If I attempt access the account from Outlook, I get prompted numerous times to enter Password, even though I have checked the remember password option.  I have tried creating a new Outlook Mail profile and have gone through the registry edit to fix a corrupted remembered password, but neither fixed the problem.  I have also set up this account on another identically configured PC, where a different Hotmail account works, and have the exact same problem on the other computer.  I have tried other hotmail accounts on my computer with the same installation of Outlook and they work fine.

If I attempt access the account from any browser and www.hotmail.com - I constantly get errors telling me that Hotmail is not available.  I keep trying and eventually get in but everthing is VERY SLOOOOOOW.  I have hundreds of emails in my deleted items folder and if I try to delete anything from that folder, I eventually get a timeout.  It does not matter which browser I use, the problem and the symptons are the same.  I have the same issue on my primary computer or any other computer I try to access my account from.  I can have others access Hotmail from my computer with no issue.

If I attempt access from Wndows Live Mail, I get similar issues.  Slow response, intermittant access.  These symptoms, once again, only appear on my Hotmail account but any other Hotmail account works fine.  This is consistent on my PC or any other.
Finally, I have changed my password at Hotmail.com but that did not make any impact or fix the problem.

At this point, it appears that the problem has something to do with my actual account at Hotmail.com.  What can I do to get this account working again?
[+][-]07/04/09 07:23 AM, ID: 24776990Accepted Solution

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About this solution

Zones: Microsoft Applications, Internet Explorer Web Browser, Outlook Groupware Software
Tags: Hotmail, Outlook
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Solution Provided By: 59lake
Participating Experts: 1
Solution Grade: A
 
[+][-]08/02/09 04:26 AM, ID: 24998483Administrative Comment

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