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Paper Size/Orientation settings in Convert to PDF in Lotus Notes are stuck
I'm using Acrobat XI Standard and Lotus Notes 8.5.1
The "Convert to PDF" button on the menu bar (the one that includes attachments along with the selected email) has been working fine.
I had an email with a large screen shot and no attachments so I did a normal CTRL-P print to PDF, where I set the paper to 11x17 landscape.
Now the "Convert to PDF" in Lotus Notes produces only 11x17 landscape. I can't find a way to change it. It does not respond to Actions > Change PDF Conversion settings. Tried restarting Notes and Acrobat, no joy.
Any help with this would be appreciated.
Thanks!
The "Convert to PDF" button on the menu bar (the one that includes attachments along with the selected email) has been working fine.
I had an email with a large screen shot and no attachments so I did a normal CTRL-P print to PDF, where I set the paper to 11x17 landscape.
Now the "Convert to PDF" in Lotus Notes produces only 11x17 landscape. I can't find a way to change it. It does not respond to Actions > Change PDF Conversion settings. Tried restarting Notes and Acrobat, no joy.
Any help with this would be appreciated.
Thanks!
Sjef Bosman
Maybe through the virtual printer settings?
ASKER
Good suggestion, unfortunately it didn't work. Somehow the convert to PDF settings got stuck and won't unstuck. I'll try CTL-P and change settings there to some *other* odd size (again) and see anything can be done.
ASKER
Tried all these, none of which worked:
> "Actions" > "Change PDF Conversion Settings" in Notes
> restarting Notes and Acrobat,
> restarting the PC
> adjusting the virtual PDF printer
> doing a CTL-P to PDF with different settings
> "Actions" > "Change PDF Conversion Settings" in Notes
> restarting Notes and Acrobat,
> restarting the PC
> adjusting the virtual PDF printer
> doing a CTL-P to PDF with different settings
ASKER
turns out it was specific to only a few related document (so far)
changing the settings in Lotus DID work, for other documents, but not this one related set of documents.
...so may be "unanswerable"
changing the settings in Lotus DID work, for other documents, but not this one related set of documents.
...so may be "unanswerable"
Notes has the nasty habit of storing stuff in the notes.ini file when you least expect it. Sort of caching or so. You might check that...
ASKER
Thanks for the tip. I'll take a look tomorrow. It's a managed machine; I'll see if I can find it. Do you have a likely location?
These are so-called environment variables, stored in the notes.ini file that you usually can find in the Notes Data directory or in the directory with the Notes application itself. Open the file and search for any name with PDF in it. No success guaranteed though...
ASKER
Found notes.ini, under All Users, but, not specific PDF Files mentioned
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ASKER
I found the answer, which I posted. The other responses were good as things to try, but in the long run not related to the answer.