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12/02/2004 at 04:21PM PST, ID: 21228548
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7.2

Can a single users with multiple connections cause the router to crash?

Asked by rk4058 in Lotus Notes

Tags: connection, server

I am on Domion 6.03 with 6.03 clients on Win2k workstations. I have one user (out of 75) that when she connects to her mail db it shows multiple connections (as many as 25 on one occassion) when you issue "sh users". I have tried reloading the client with no change. Although this isn't my main problem, I am trying to eliminate it as a source of my main problem. I am having problems where my system stops sending mail and gives messages like "12/02/2004 01:55:40 PM  Router: No messages transferred to CLEARCHANNEL.COM (host external.CLEARCHANNEL.COM) via SMTP: The server is not responding. The server may be down or you may be experiencing network problems. Contact your system administrator if this problem persists.
12/02/2004 01:55:44 PM  Router: Failed to connect to SMTP host CLEARCHANNEL.COM because The server is not responding. The server may be down or you may be experiencing network problems. Contact your system administrator if this problem persists." Once it starts this, it will not send any outbound messages to any domain. I have tried stopping my Norton AV Enterprise edition Notes DB scanner, restarted DNS client,  and restarted Domino with no help. Also issued the "tell router quit" and "tell smtp quit" then issued "load router" and "load smtp" to try and kick start the process. The only thing that will start the system sending again is a reboot. Once rebooted, it will deliver all mail in mail1.box and mail2.box and it can run for a few hours up to about 2 weeks before occurring again. I have added the SMTP debug command in the notes.ini file today and will be watching for some useful entries next time it happens. (But I'm sure it will not matter as you are going to give me the correct answer today so I won't have a "next" time. Also, we have been using Domino since 1997 (ver 3.xx) and have upgraded through 4 and 5 to ver 6.03. We did move the whole thing to another server early this year, but had no problems until early October. Could one of the MS patches have caused a conflict? Any suggestions would be appreciated.
[+][-]12/02/04 04:51 PM, ID: 12731948

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Zone: Lotus Notes
Tags: connection, server
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Solution Provided By: qwaletee
Participating Experts: 4
Solution Grade: A
 
 
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