Question

lotus notes email notification

Asked by: mathan80

I have configured notes client 6.5 to notify for new emails. I am not sure why is not working.

File -> Preferences -> User preferences
Mail tab (button on the side says Mail)
Bottom of the screen shows options for notification

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Asked On
2007-01-17 at 12:17:55ID22126412
Tags

notes

,

lotus

,

notification

,

mail

,

email

Topic

Lotus Notes

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Answers

 

by: SysExpertPosted on 2007-01-17 at 12:58:37ID: 18335929

Is you location document set up correctly.

Have yo shut down and restarted the client ?

Are you working locally or off of the Server ?

I hope this helps !

 

by: marilyngPosted on 2007-01-17 at 13:13:55ID: 18336080

What operating system?  I found the visual ones didn't work in Windows 2000.  The audio notifications work well in both 2000 and XP, but you have to choose a sound from the list, and when you click the test, it should sound.  Now, if you have your sounds muted, you won't hear it. :)

The popup notification is modal - meaning you can't do anything else until you click OK.

However, Notes also installs with NotesMinder, which sits in the task bar.  To turn it on, select START>>Programs>>Lotus>>NotesMinder.  This one will pop up a message just like MSN messenger.   I have mine set to load in the Computer Startup.

 

by: mathan80Posted on 2007-01-17 at 13:35:49ID: 18336284

Is you location document set up correctly.
Yes. this user getting email since last year.

Have yo shut down and restarted the client ?
Yes.

Are you working locally or off of the Server ?
locally. Within our domain. Means same subnet.

 

by: marilyngPosted on 2007-01-17 at 13:51:18ID: 18336416

The location document, and restarting the client have little to do with the notification process.  This process attaches to the operating system on the client, and uses those sounds and sound card capabilities.  

What might prevent the "popup" is your email browser, or your firewall.  Or whatever application is running in the foreground:

http://www-1.ibm.com/support/docview.wss?rs=0&context=SWD00&q1=email+notification&q2=new+mail&uid=swg21113895&loc=en_US&cs=utf-8&cc=us&lang=en

Like I said, I found the popup notification to be intrusive, and opted for NotesMinder, or the audio alert.

 

by: SysExpertPosted on 2007-01-17 at 13:58:46ID: 18336469

Are you choosing Audio or visual ( or both )  ?

Have you checked the audio and sound through the speakers is OK ?

I hope this helps !

 

by: marilyngPosted on 2007-01-17 at 14:07:30ID: 18336534

Wow, cool echo!!  Isn't that what I just said?

 

by: mathan80Posted on 2007-01-18 at 07:22:36ID: 18341540

I choose both option.  

 

by: mathan80Posted on 2007-01-18 at 07:41:38ID: 18341729

In the 6.5 Notes client enabling "show a popup" option in user preferences should work without loading notes minder. I am confused here with notes minder. Why do we need notes minder? Should we enable notes minder in order to show pop up.

 

by: marilyngPosted on 2007-01-18 at 08:14:20ID: 18342063

No, you don't need to load notes minder to show the popup.   What operating system?

 

by: marilyngPosted on 2007-01-18 at 16:53:07ID: 18346221

http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/7b7b2faeeb70695885256dc8004ea556?OpenDocument

Try deleting reference to NewMailSeqNum in the Notes.ini file.  Close and restart the client.   Mine works, but only AFTER I refresh the inbox. :)  In which case, I don't need the popup.

 

by: marilyngPosted on 2007-01-18 at 16:57:46ID: 18346235

 

by: marilyngPosted on 2007-01-18 at 17:28:30ID: 18346346

Deleting the NewMailSeqNum references in the notes.ini seems to do the trick.  Although, replication and shared computers might be problematic.

20120131-EE-VQP-002

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