Question

'Out Of Memory' error

Asked by: nell1

I have a lotus 123 file that when I open in Smartsuite 97, comes up with the error;

"Out Of Memory - Close Applications that you are not using - Choose File, Save As and save your file using another filename. Close the file and exit 123".

This error appears as soon as I try and open the file.

The file I am trying to open is about 280kb an contains formulas. I have loads of memory free and 123 is the only application that I am running.

Have re-installed 123 but get the same error. Have tried other reducing the number of fonts.. same error.

Have been to the lotus site but can find no solution.

Anyone had a similar experience or knows how to over come this?

Running on Win98 by the way.

Many thanks in advance!!

Nell

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Asked On
2002-12-17 at 06:04:35ID20428713
Tags

123

,

error

,

lotus

,

memory

,

out

Topic

Lotus SmartSuite

Participating Experts
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Answers

 

by: patrickab2Posted on 2002-12-17 at 11:55:47ID: 7597309

In an attempt to find out what is going on try right mouse clicking on the blank area of the task bar. A small menu should appear - select Task Manager. In task manager you should be able to see what else is running and how much memeory is being used. Report your findings on this forum and sit back for responses - you'll get plenty! Someone will be able to spot what the problem is provided you give enough info.

My guess is that you have a whole raft of other programs running in the background and that the machine actually has run out of RAM. Still let's not pre-judge let's have the info.

I am assuming by the way that you have sufficiant memory for such a small spreadsheet - be difficult not to!

 

by: patrickab2Posted on 2002-12-20 at 04:10:47ID: 7612894

nell1 - are you still there?

 

by: nell1Posted on 2002-12-20 at 04:22:19ID: 7612921

Hi patrickab2,

Apologies for no response and thankyou for the response, been away. Running Win98, cannot find Task Manager to view processes.

I've had a look at other processes running in terms of background programs, none of these appear to be too ram intensive. I have tested by shutting down all non-essential programs and running 123 almost on its own.. still errors. I have other programs that I am sure use more ram, such as photoshop, and they seem to cope fine.

 

by: patrickab2Posted on 2002-12-20 at 05:07:57ID: 7613062

Good to hear you're still around!

Does it make any difference according to the file size you create? If your pc can cope with Photoshop it should cope with Lotus123 without problem. Re-installing doesn't work - are you sure you stripped out everything before re-installing. Why not try re-installing a 'minimum' copy - that might give you some clues as to what is happening. Is it possible that it is loading lots of help files and the multi-media help stuff?

 

by: nell1Posted on 2002-12-20 at 05:22:16ID: 7613097

Think i'll give that a go. Could be loading lots of redundant files.... i'll have a go and let you know the results.

Thanks for you input so far by the way!

 

by: patrickabPosted on 2002-12-22 at 03:44:50ID: 7620046

By the way do you have enough space on your hdd to run this application. You will need enough to cope with the swap file and then something. Check that you have set the swap file so that it is large enough to cope with whatever you are running. You can access it by start/settings/system/performance/virtualmemory. To start with if it has been set, make a note of its size and location and then select 'let windows manage the virtual memory' or something like that.

Re-boot and see if it copes better.

Shortage of memory problems can often be traced back to the swap file size.

If it doesn't work go back to the virtual memory box and select manual and specify a location on one of your logical drives where there is sufficient space for say 150Mb size of swap file. There also needs to be space to spare as well. Set it, save it and re-boot.

Hope this helps.

Let us know how you get on.

Merry Christmas

 

by: patrickabPosted on 2002-12-22 at 03:46:31ID: 7620052

By the way the size of file you are accessing is small by almost any standards so that is not the problem - but then I guess you'd figured that out a long time ago!

 

by: patrickabPosted on 2002-12-22 at 03:49:00ID: 7620058

Just so there's no confusion patrickab and patrickab2 are both me. They just have different email addresses attached. I'm 'patrickab' for the next 10 days!

 

by: patrickabPosted on 2002-12-29 at 05:46:36ID: 7641774

nell1 - How did you get on? Did it solve the problem?

 

by: nell1Posted on 2003-01-15 at 02:55:33ID: 7731577

Hiya Patricklab,

Many apologies for the delay in responding to your help.

Have tried the swap file route, no success I'm afraid. Think i'll have to put this down to a possibly dodgy set of software.

Thanks for all your help though, and apologies once again for the delay in responding!!

Nell1

 

by: patrickabPosted on 2003-01-15 at 04:39:40ID: 7732025

Good to get your response but sorry to learn that you still have the problem with the Lotus123 file.

Is it possible that another file of the same name has been created using for example a word processor. If this has happened then Lotus123 will not open it. It is certainly worth trying to open the file using other software -  including your normal WP as well as Windows WordPad etc. If you can open it you may well be able to save it as a text file (.txt). You will probably need to actually type a file name and then .txt at the end like - filename.txt - of course making sure you have specified a text file format to save it to. Lotus 123 will open .txt files automatically and will ask you how you want to treat the data - provided they have the externsion .txt   If you can get this far it will be worth experimenting until you get it to parse the data correctly so that it is in a Lotus123 usable format.

You might be able to open the file using 'Edit'. You may not even be aware you have this on your system (hopefully it was installed at the same time as OS). Access Edit by Start/Run/Edit where you type the word Edit into the Run dialogue box. It is a DOS based program so don't be surprised. It is pretty basic but it can be very useful. Certainly worth a try.

Good luck.

 

by: PilgrimCLPPosted on 2003-01-16 at 14:56:30ID: 7744786

Try this,
Open a new workbook, then go to File, Open, and select the file with the problem. Then select "Combine with current workbook" tick box bottom left in the "Open" pane.
This should import the file into the view.
Resave the file, ideally using a different name. You could also try opening into Excel, should the filter be installed. Then copy and paste.
This is a known issue with 123. Tech Support should give you the answers.

 

by: RentapPosted on 2003-05-06 at 20:55:36ID: 8476716

Hi Nell!
Hope you have resolved your problem. If not you might want to try these options:-
(1)See if reinstalling the printer driver works. It is possible that the printer drivers are corrupted hence causing the problem.
(2)Try to run Scandisk on your PC. There may be corrupted or missing sector on which your file is residing.
(3)Try increasing the Virtual Memory size

BTW are you having problem with this particular file or all the Lotus 123 files? If it is this particular file then there is a possibility of it being corrupted. You might want to try PilgrimCLP suggestion.

All the best.

20120131-EE-VQP-002

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