Question

Lotus organizer----cannot print!!!! HELP!!!!!!!

Asked by: compchic

We run XP pro on our desktops...I have loaded Lotus 6 on several of them with no issues.  On a few of them, although they can print in EVERY other program we use, they cannot print in Lotus Organizer 6.  The layout and paper fields are blank, although it does show the printer at the bottom...any ideas?????

Thanks, in advance, for any assistance!

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Asked On
2004-06-22 at 09:48:22ID21034205
Tags

lotus

,

print

,

organizer

,

cannot

Topic

Lotus SmartSuite

Participating Experts
2
Points
200
Comments
5

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Answers

 

by: suesloanPosted on 2004-06-26 at 14:26:21ID: 11407399

I suspect the printer drivers installed on the computers that do not work are different from those that do work. You can try changing the resolution (DPI) and if you have an HP printer, try installing the HP Laserjet IIP driver just as a test. It will work with most newer printers. Then change to the real printer while in the Organizer and see if the layouts blank out.

Sue Sloan
XpertSS.com

 

by: VolleyTomPosted on 2004-07-02 at 14:07:28ID: 11460166

If changing the driver and/or resolution doesn't work per above, try this...

For the the systems that have the problems, check the Printer Driver Advanced Properties. Click the "Print Processor" button. See which Processor and Format is selected. Normally, it should be Winprint and Raw. If it's something else, chances are Organizer won't understand it since it's print routines are pretty old-school.

 

by: VolleyTomPosted on 2004-09-16 at 11:40:56ID: 12077851

No objections.

20120131-EE-VQP-002

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