Question

Unable to save excel 2003 files to personal network drives

Asked by: erik77

I am an administrator for a small companay (75 users). We have all versions of office in use throughout the network. The most recent machines have office 2003/Windows XP installed . Suddenly, these users are no longer able to save excel files to their personal network drives. They can save other office 2003 files to this drive but not excel. Other users who have office xp or earlier do not have this problem. All office updates have been applied. Also, these 2003 users can save excel files to other network drives. Plus, they used to be able to save excel to their personal drives. No changes have been made to the server.

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Asked On
2004-02-04 at 13:10:49ID20873608
Tags

drive

,

network

,

saving

,

unable

,

save temp

Topic

Microsoft Excel Spreadsheet Software

Participating Experts
5
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Comments
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Answers

 

by: dsackerPosted on 2004-02-04 at 13:34:03ID: 10275184

Sometimes Excel will default to an previous release version whenever the "Save As" box appears. Make sure that you are saving it simply as an Excel Workbook (and not Excel 95/97, etc).

Just something to rule out.

 

by: erik77Posted on 2004-02-04 at 14:15:30ID: 10275574

Nope, it is saving as a workbook.

 

by: dsackerPosted on 2004-02-04 at 14:17:42ID: 10275600

As a rule-out exercise, can you copy an Excel file to someone's personal network drive and open it from Excel on their computer?

 

by: erik77Posted on 2004-02-04 at 15:29:17ID: 10276166

well, these machines cannot save to a network drive but if they were placed on another computer, the other user would be able to open it from their network drive. Also,  these machines can place files on the network drive if they are placed there through windows explorer rather than through excel.

 

by: dsackerPosted on 2004-02-04 at 15:51:29ID: 10276385

If they are place there through windows explorer, can they be opened via Excel from a user's computer where the problem of saving exists?

 

by: attyacctPosted on 2004-02-04 at 16:55:14ID: 10276777

You might want to make sure the personal Network drives are mapped to the user.  Can they access the folder with other programs?  If not, then the mapping issue might be the key.  (To do this go to My Computer, right click Map Network Drive).  If it already is mapped, XP has some serious permissions issues with previous versions.  That might be another area.

Regards.

 

by: tapankhatriPosted on 2004-02-04 at 22:58:14ID: 10278341

Try this,
insted of saving goto save as> save as type> microsoft excel 97-2000... > then save
i think this will solve your problem

 

by: erik77Posted on 2004-02-05 at 06:17:31ID: 10280506

Actually, it turns out this was a known issue for microsoft but they never released the fix yet.

This is the name of the article from their knowledge base:

Read-Only" Error Message When You Try to Save an Office 2003 File to a Novell Netware Network Location.

This seemed to solve the problem.

 

by: MalicUKPosted on 2004-10-01 at 11:21:34ID: 12202664

No comment has been added lately, so it's time to clean up this TA.
I will leave the following recommendation for this question in the Cleanup topic area:

PAQ - REFUND

Please leave any comments here within the next four days.

MalicUK
EE Cleanup Volunteer

 

by: GhostModPosted on 2004-10-06 at 13:15:53ID: 12241962

PAQed, with points refunded (500)

GhostMod
Community Support Moderator

20120131-EE-VQP-002

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