Hi
I have received a report from a staff member that they are experiencing file sharing problems with Excel xls workbooks. I am aware that the "Share Workbook" option is unreliable but I don't think that it is being used in this case.
The symptoms are xls files either being opened twice in read+write mode and changes being overwritten, or files reporting that they are already open and can only be opened read-only despite them not being open by anyone else. I believe that the second problem can happen if a file is still open in the memory of another computer (eg. it has crashed).
The files are being opened/edited in Excel 2000. One of the copies didn't have a username so that has been added.
Is this, as I suspect, a common problem and would upgrading to Excel 2007 be likely to resolve the issue (Excel 2000 is currently being used for compatibility reasons with Act!).
Many thanks
Graham
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