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9.0

Excel 2003 crashes when typing a vlookup

Asked by geoff_austin in Microsoft Excel Spreadsheet Software, Windows XP Operating System

Tags: Excel 2003, crash, vlookup

Dear Experts,

I've got two users in finance who have just started experiencing this problem in Excel 2003.  They get as far as =vlookup(A22,... then Excel crashes and offers to try to recover their file.

Both users are running Windows XP SP3.  I use WSUS to update Windows and Microsoft Office so their computers should be completely up to date.

What's even more odd is that when I log into one of the computers I can create the vlookup on the exact same spreadsheet without any problems at all.  That made me think perhaps it was some kind of admin rights issue, but one of the users is already a local administrator of his PC.

I have tried reinstalling Excel for one of the users but it made no difference.  

I've got NOD32 antivirus running on both computers and I am confident it would have picked up any nasties, but perhaps I'll run a full scan on both of their computers just to be sure.

Because the problem does not affect me when I log in it seems to be something user-specific, but I'm not sure how to proceed on this one.  Any suggestions would be very welcome!

Cheers.
[+][-]11/26/09 03:32 AM, ID: 25914786Accepted Solution

Your question has an Asker Certified™ answer! geoff_austin verified that this solution worked for them--which means it will likely work for you, too. Click to view the solution free for 30-days now.

About this solution

Zones: Microsoft Excel Spreadsheet Software, Windows XP Operating System
Tags: Excel 2003, crash, vlookup
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Solution Provided By: rorya
Participating Experts: 5
Solution Grade: A
 
[+][-]11/25/09 01:24 AM, ID: 25905452Expert Comment

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