Question

Powerpoint can't read the outline from C:\Documents and settings. No text converter is installed for this file.

Asked by: rickpary

This error appears when I try to open a powerpoint file in 2003 or 2007
Powerpoint can't read the outline from C:\Documents and settings (location of file) . No text converter is installed for this file

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Asked On
2009-11-04 at 14:03:14ID24872700
Topic

Microsoft Powerpoint Presentation Software

Participating Experts
1
Points
500
Comments
9

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Answers

 

by: PlantwizPosted on 2009-11-04 at 14:28:00ID: 25744734

Does it matter if you open the file from within PP? (such as Run PP |  File | Open | Select file
Or if you simply click on the file name?

Which version was the file created in?  2003 or 2007?  And have you updated both 2003 and 2007 with the most recent updates?

 

by: rickparyPosted on 2009-11-04 at 14:41:02ID: 25744859

No it doesnt matter.
its 2003. I tried to open with both versions same error.
They are all updated.

 

by: PlantwizPosted on 2009-11-04 at 15:28:30ID: 25745293

In your updates, does this also include that you have the compatibility pack installed?


Otherwise:
How about this?

http://www.pptfaq.com/FAQ00135.htm
http://support.microsoft.com/kb/924074


***
Which PP version was the file you are trying to open created in?  Was it 2003 (and therefore a /.ppt  or 2007 as a .pptx ?)

 

by: rickparyPosted on 2009-11-04 at 15:33:35ID: 25745334

yes its installed
its 2003
all updates are current

 

by: PlantwizPosted on 2009-11-04 at 16:03:05ID: 25745528

Ok,
I'm sure you are frustrated with this situation, but I'm attempting to better understand what is happening, would you please provide some answers to the questions I've asked already?

From you original post I have:
- Error "No text converter is installed for this file" when you open a particular file in either with PPT 2003 or 2007
- The original file was created in PPT 2003
- All your OS and Office updates are current including the converter for PPT.

Does it matter HOW you access the file?  IF you open the file from within PP do you get the error?  AND/OR does the same error occur if you open the file directly (rather then through PP)?

I also posted (but don't see the message) was this file sent through e-mail?  If through e-mail, was it .zip or sent as a .ppt?  Or is it a local or network file?

Did either URL I posted provide any further information that is useful for you?

Does this happen with all your files?  Or just this one?  Are you the author of the file?  Or are you modifing an exisitng file someone else created?  

It may be the file itself is corrupt? :(

 

by: rickparyPosted on 2009-11-11 at 15:31:43ID: 25800297

The file was corrupt Thank you

 

by: PlantwizPosted on 2009-11-11 at 15:59:40ID: 25800452

Sorry about the corrupt file.  Glad to hear you have a resolution :)

 

by: rickparyPosted on 2009-11-11 at 16:13:31ID: 25800536

Thanks for your help...

 

by: PlantwizPosted on 2009-11-11 at 16:14:20ID: 25800542

My pleasure.  Thanks for using the forums!

20120131-EE-VQP-002

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