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01/14/2001 at 05:59PM PST, ID: 20033208
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7.0

Office 2000 Premium SR-1

Asked by rw263 in Microsoft Office Suite

Tags: 2000, office, premium

I just installed Office 2000 Premium on Win ME. Everything seemed to go okay and I installed the Service
Pack 1. I got an error with the file PSS9.CHM during the installation. Now PowerPoint won't run past the open
 file area! I tried installing the SR-2 over this and I got an error with  MCPS.DLL file. I didn't do anything except
run the office applications once to see if they worked before I installed the SR. Any ideas of how I fix this?
According to the Microsoft knowledge base either one of these files has already been updated, or it is
missing or is corrupt, but I checked and the file is present and I JUST isntalled the application, so it can't be
corrupt. Please help!

The log file reads:
1/14/2001 20:37:16 (Error  ) Product: Microsoft Office 2000 SR-1 Premium --
Error 1328. Error applying patch to file C:\Program Files\Microsoft
Office\Office\1033\PSS9.CHM.  It has probably been updated by other means, and
can no longer be modified by this patch.  For more information contact your
patch vendor.  System Error: -1072807676

1/14/2001 21:02:06 (Error  ) Product: Microsoft Office 2000 SR-1 Premium --
Error 1904. Module C:\Program Files\Common Files\Microsoft
Shared\Artgalry\MCPS.DLL failed to register.  HRESULT -2147024889.  Contact
your support personnel.

Has anyone updated Office Premium 2000 with SR-2 that can post these two files? HELP!!Any ideas?

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Zone: Microsoft Office Suite
Tags: 2000, office, premium
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