Question

Word Email Editor is Centering Font in Plain Text Messages

Asked by: Dmaio

Hi.  I am an Office XP user on an exchange server (5.5, I think) I run Win 98.  I use Microsoft Word
to edit and view all my email messages.  

My problem is this:  

When I try to create a new plain text message or reply/forward to one I received, the message text is
centered.  The only way for me to change this is to alter the format of the email (change to rich text
or HTML) and then, left-justify the text.  Once I try to change back to plain text again...the text
is centered again.  Also, there are some tab stops in my plain text messages that I can not get rid
of.  

Help, this is driving me crazy.  I need the ability to send plain text messages.  

ps:  I do not have this problem when I switch to using Outlook as my email editor so, I have concluded
the problem must be "Word"-based.  

Thanks so much,
Dmaio

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Asked On
2002-02-11 at 12:03:51ID20265696
Topics

Microsoft Office Suite

,

Font Creator

Participating Experts
5
Points
0
Comments
13

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Answers

 

by: xSinbadPosted on 2002-02-11 at 13:41:22ID: 6795190

I think you may have a bad email.dot file. Open word and create a new email.dot file. Then  using the Tools>Optins>Mail Format>Template Picker to select this template to use for you emails.

 

by: DmaioPosted on 2002-02-11 at 15:56:21ID: 6795480

I have tried creating a new email.dot file and a new normal.dot file...it is more likely that normal.dot is the file used to create emails when using Word...

Neither of these have changed the default center-justifed formatting that the plain text has.  

Plus, you can only use the stationary picker option when you are using Outlook to edit emails, not Word so that option isn't even avaliable.  

 

by: xSinbadPosted on 2002-02-11 at 16:46:15ID: 6795546

What version of Outlook are you using?

 

by: DmaioPosted on 2002-02-11 at 17:06:19ID: 6795571

Office XP (outlook 10)

 

by: dtoddPosted on 2002-02-11 at 17:49:48ID: 6795622

Hi,

I'm using Outlook 98 with Word 97.

But can you try the following:

In Outlook start a new email message using word as the editor.

Click in the body of the message

Select Format|Style

In the styles box is normal selected?

If it is click on modify

Make sure that Add to Templete is selected.

Select Format|Paragraph

Check that Alignment is left (or justified) If my guess is correct it is on centre ...

Click OK

Click OK

Click Apply

That should just about do it. You have changed the key style that would be causing problems, and updated that style on the template responsible.

I take it that this isn't a problem in word itself - ie a blank word document isn't centred?

And as suggested above, it might pay to check that word is using email1.dot for the email template.

Regards
  David

 

by: dtoddPosted on 2002-02-11 at 17:54:04ID: 6795625

Hi,

I'm using Outlook 98 with Word 97.

But can you try the following:

In Outlook start a new email message using word as the editor.

Click in the body of the message

Select Format|Style

In the styles box is normal selected?

If it is click on modify

Make sure that Add to Templete is selected.

Select Format|Paragraph

Check that Alignment is left (or justified) If my guess is correct it is on centre ...

Click OK

Click OK

Click Apply

That should just about do it. You have changed the key style that would be causing problems, and updated that style on the template responsible.

I take it that this isn't a problem in word itself - ie a blank word document isn't centred?

And as suggested above, it might pay to check that word is using email1.dot for the email template.

Regards
  David

 

by: DmaioPosted on 2002-02-12 at 09:51:52ID: 6797066

dtodd,

Your instructions will not work with my situation because with Plain text formatted messages, the style option under the format menu is grayed out and is not avaliable.  I do understand your logic.  

And I have looked, word isn't using the email.dot file for creating new messages, it is using normal.dot.  I have tried to replace the normal.dot file and I continue to have the same issue.  

Any more ideas?

Thanks...Deanna

 

by: dtoddPosted on 2002-02-12 at 13:18:09ID: 6797721

Hi Deanna,

I want to confirm that you have tried to create a new email message, and that you have clicked into the body of the message and the style is still grayed out.

And does this happen for normal word documents? ie in word create a new blank document.

If you are in any of the header lines in the email message the style box is greyed out.

How are you seeing which template the document is based on? In Word 97 it is Tools|Templates and Add-Ins ...

If this behavour isn't occuring in word and is in email then it has to be different templates or some form of macro.

Regards
  David

 

by: DmaioPosted on 2002-02-12 at 13:39:11ID: 6797798

David,

Let me clarify a few things mentioned in your post...

I have tried to create a new email message from Outlook using Word as my email editor, and I have clicked into the body of the message and the style option is still grayed out.  

this does not happen for normal word documents.  I would assume this doesn't happen in any word document because word docs are not created in plain text format.  

If I am in any of the header lines in the email message the style box is greyed out.

The normal.dot template is the one the new messages are based on.  And i have tried replacing that template for a brand new one...the problem still exsists.  

your help is greatly appreciated.  Any more ideas?

Thanks, Deanna

 

by: alexgreenPosted on 2002-05-16 at 02:13:24ID: 7013250

Is it entirely neccessary for you to have to use Word as your e-mail editor?

 

by: DmaioPosted on 2002-05-16 at 10:29:02ID: 7014356

I have resolved this issue...apparently it was fixed with a re-install of XP and the installation of the first XP service pack.  

Thanks to all who tried to help.

 

by: bruintjePosted on 2002-05-19 at 05:03:58ID: 7019590

i'll add this to my weekly closure list

my recommendation will be

-PAQ
-Refund of the points

:O)Bruintje

 

by: MindphaserPosted on 2002-05-20 at 06:36:33ID: 7021460

Points refunded and moved to PAQ

** Mindphaser - Community Support Moderator **

20120131-EE-VQP-002

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