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05.08.2002 at 01:08PM PDT, ID: 20298503
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6.4

Outlook 2000  "can't create file: Calendar.xnk"

Asked by prondina in Microsoft Office Suite

Tags: , ,


We use Outlook Public folders for our room reservations.  Each room has a separate calendar.

Intermittently, a few users (the ones that use the feature the most) find that  when they click on the calendar for a particular room they cannot access it and get the message:

"can't open this item.  Can't create file: Calendar.xnk. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."

I've discovered that it's NOT a permissions problem, and suspect it's related to the xnk shortcuts that get created in the user's local settings.  If I clear out both the xnk files AND any folder name "OLKxxx" (where xxx is any number) they CAN get in.  It's as they're only allowed so many links

Any ideas on a better fix?

These users are using Outlook 2000, Windows 2K and are on an NT network.

Thanks!

PeterStart Free Trial
[+][-]05.08.2002 at 07:58PM PDT, ID: 6997961

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About this solution

Zone: Microsoft Office Suite
Tags: create, file, outlook
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Solution Provided By: percy_k
Participating Experts: 3
Solution Grade: B
 
 
[+][-]05.10.2002 at 05:13AM PDT, ID: 7001146

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[+][-]05.11.2002 at 04:03AM PDT, ID: 7003024

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[+][-]05.11.2002 at 02:20PM PDT, ID: 7003606

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[+][-]05.19.2002 at 12:20AM PDT, ID: 7019366

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[+][-]05.19.2002 at 06:02PM PDT, ID: 7020585

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[+][-]06.29.2002 at 02:04PM PDT, ID: 7119168

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[+][-]07.01.2002 at 06:52AM PDT, ID: 7121791

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