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7.4

Upgrade off97->Off2000 - blue screen at installation !

Asked by lavabo in Microsoft Office Suite

Tags: dll

Hi
We are experincing some problem on few workstation while upgrading office 97 to office 2000.

While installing the office 2000, in the few minute after the start we got a blue screen, then the installation fails. We tried to find info on the error but nothing help. Other identical station did it whitout any problem.
Now the Blue Screen error is:

Fatal Error OE at ... in VXD VMM(01)

We tried to uninstall Office 97, then install Office 2000, it made it until the half of the process, then we get this error message:

FAILED TO LOAD RESSOURCE DLL ODBCINT.DLL

The only workaround we see is ghosting another station but we prefer to resolve (if possible) the problem before.

Any help is verrrry welcomed
mike
PS- one station is Win 98 SE, P2-350 64 meg ram, other one is PIII-650, win98 SE

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20091111-EE-VQP-89

Upgrade off97->Off2000 - blue screen at installation !

Asked by lavabo in Microsoft Office Suite

Tags: dll

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