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Unable to uninstall Office XP to reinstall it.
A call from one of our users saying they couldn't open any Excel files. It appeared that the file asociations were not there. Tried to re-associate them, but couldn't. When the user first runs Excel, they are asked for the Office disk and the pc appears to install some components. When you re-start Excel, you are again asked for the cd. The only icon in the add/remove programs list shows not the office icon, but the hotfix icon (the one of a computer). I tried to uninstall from there, but was told that the patch couldn't be removed, please ensure that it is installed or that I had access to it. I was logged on as admin at the time. I tried to just install Office over the top, but that seemd to make no difference whatsoever. Having looked through some of the other postings there don't appear to be too many options. I know that the office uninstaller only works on older versions (ie 2000 and before). The user is running office on a Windows XP machine. The strangest part of all this is that while I can't find any of the .exe files in the program files folder, and they ask for the install cd every time, if you click to cancle the install, the programs still run.
Any help would be appreciated.
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