when I open Outlook XP 2002 i get a window stating 'the information service has not been configured'
It gioves me a browseer to select a file. I select the outlook.pst file but the windows just reapears.
if i cancel about 6 times i can then access and use outlook as normal?
Any suggestions
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Close Outlook.
Open the Control Panel, Mail.
You have a list of Services?
Remove the Personal folders.
Add Personal Folders.
Create a new filename, click Open.
close the mail and open Outlook.
If you are missing data.
Click File, Import/export, import from another program, next, personal
folder file (.pst),
Look for the 'other'.PST file and double click it.
CLick next, and finish.
Business Accounts
Answer for Membership
by: sunray_2003Posted on 2004-09-09 at 06:24:09ID: 12016109
Try this
go to start ---> control panel --> mail
click on data files
remove all the folders there especially personal folder
now open outlook and check
Before doing that , make a backup of all outlook data if you have already had data