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02.11.2005 at 04:14AM PST, ID: 21310984
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Cannot uninstall or reinstall MS OFFICE 2003 Std.

Asked by kdfox1225 in Microsoft Office Suite

Tags: office, 2003, uninstall, cannot

I purchased a new laptop and used "PC Relocator" to copy all of my apps and files from the old laptop to the new.  The new laptop came shipped with a "Trial Version" of MS Office.

I have discoved that several objects that would normally be installed with MS OFFICE 2003 STD are missing.  I want to uninstall and reinstall MS OFFICE 2003 STD.  

Note that I have a MS OFFICE 2003 STD (Full Version) CD with original license keys.

When ever I attempt to uninstall/reinstall/Repair  I receive the following message:

"The feature that you are trying to use is on a network resource that is unavailable.   Click OK to try again, or enter an alternate path to a folder containing the installation package "511735.MAINSP1OP.msp" in the box below."

It points to the following source pate:  C:\Program Files\OfficeUpdate11\Cabs\511735...

Note: I've never installed MS OFFICE from anything other than the original CD that I have.

Also note that there is no such path or installation package on my old laptop.

I'm thinking that I need to change some registry setting that will perment uninstall/repair.   I've removed the following registry key:
HKEY_CLASSES_ROOT\Installer\Patches\886B7FB759A43004AB89AEA897ADA0AB
HKEY_CLASSES_ROOT\Installer\Patches\886B7FB759A43004AB89AEA897ADA0AB\SourceList\LastUsedSource (n;1;C:\Program Files\OfficeUpdate11\Cabs\511735\)
HKEY_CLASSES_ROOT\Installer\Patches\886B7FB759A43004AB89AEA897ADA0AB\SourceList\Net \1 (C:\Program Files\OfficeUpdate11\Cabs\511735\)

Removing these keys, resulted in a message that said "Missing Installation Source".
I Changed these keys to point to an existing CAB (different ID)  which resulted in the message "Incorrect Source Type"

I'm completely stuck, can't uninstall/repair/reinstall  etc. etc.

What should I change?Start Free Trial
[+][-]02.11.2005 at 12:37PM PST, ID: 13289799

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About this solution

Zone: Microsoft Office Suite
Tags: office, 2003, uninstall, cannot
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Solution Provided By: jsugi
Participating Experts: 4
Solution Grade: A
 
 
[+][-]02.14.2005 at 05:29PM PST, ID: 13310084

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[+][-]04.14.2005 at 04:42PM PDT, ID: 13787156

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[+][-]05.21.2005 at 07:49PM PDT, ID: 14053732

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