[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
8.6

Powerpoint Viewer 2003 "Video not available - cannot find vids:mpg4 decomperssor"

Asked by TonyImagine in Microsoft Office Suite

Tags: powerpoint, decompressor

URGENT
Using an installation program (Inno Setup) under XP, I have distributed a SETUP.EXE file that installed some Powerpoint presentations on users' computers.  The SETUP.EXE file places in the user's installation folder all those files that appear in the folder created on my computer by Powerpoint 2003 after I used the command

File | Package for CD | Copy to folder ...

Various users have found no problem installing the program and starting up, on their computers, from a desk-top icon, the program with the first presentation (a one-slide menu containing clickable links to the other presentations).  The presentations contain several linked mini-videos in AVI format, which are displayed in rectangular regions of certain slides.  All users I know except one are seeing the videos running (although in one or two cases they are jumpy, on an old laptops).  

However, one particular user with a new laptop running XP has just reported that her presentations are running with black or grey boxes instead of videos. When I went to check, and re-installed the program with all default settings, I saw that the sound of the AVIs is playing well, but instead of the video display there was a greyed-out box bearing the error message that follows:

             Video Not Available : Cannot find vids:mpg4 decompressor

Powerpoint Viewer 2003 "Video not available - cannot find vids:mpg4 decompressor"

The installer-maker program (Inno Setup) runs my script that commands the copying of the following .dll and .exe  files to the the user's installation folder (besides the .ppt files and the other other files that are related, such as the .avi files):

gdiplus.dll
intldate.dll
ppvwintl.dll
saext.dll
unicows.dll
pptview.exe

The Inno Setup script is run to create the SETUP.EXE file.
The SETUP.EXE file created by Inno Setup is the file that I distribute to users on CD.

Everything - viewer, dlls, ppts, avis, and large image files and the autorun startup files - goes into a folder called FILES off the folder chosen by the user for installation, and the program is started from inside this folder by the following desk-top shortcut:

"C:\Program Files\XYZProgram\FILES\pptview.exe" /L playlist.txt

Playlist.txt contained the following:

    StartMenu.ppt

Question: Why does the "vids:mpg4 decompressor" seem to be absent on just one (or more?) computers?  More importantly, what can I do (e.g. make the setup file copy some codec file or other file to ensure that this error does not happen and the videos all play visibly?  I want to interfere with the users' systems as little as possible, of course, and don't want to risk overwriting some existing file in their \windows\ subfolders.   (URGENT)

[+][-]11/28/05 10:05 PM, ID: 15377984Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Microsoft Office Suite
Tags: powerpoint, decompressor
Sign Up Now!
Solution Provided By: bruintje
Participating Experts: 2
Solution Grade: A
 
[+][-]11/29/05 05:45 AM, ID: 15379749Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/30/05 02:19 AM, ID: 15386866Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]11/30/05 03:09 AM, ID: 15387051Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/30/05 03:40 AM, ID: 15387170Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/30/05 04:53 AM, ID: 15387530Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/30/05 02:47 PM, ID: 15392443Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]12/01/05 12:21 AM, ID: 15394798Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-89