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8.0

Office 2003 Deployment via GP / Transform / Outlook Profile rolls back depending of user Windows Profiles

Asked by delcor1 in Microsoft Office Suite

Tags: 2003, office

Setting:  

Exchange 2000.  Windows XPSP2.  Office XP Professional with Front Page in place on user desktops.  Rollout Office 2003 with various MST's, PRF's and OPS's.

Symptom:  

Office 2003 installs via GP and/or as Admin using setup arguments for use of Transform file.  Office 2003 Installs successfully.  Create a new profile on the PC.  Office 2003 successfully installs for that new user.  Login to the existing profile on the machine, ostensibly for the user who was targeted with the upgrade in the first place.  Start Word 2003.  The Profile Installation of Word 2003 starts (you know, the first time the user uses word after a fresh 2003 install) and then rolls back.  Ultimately, Word2003 opens, but the install/rollback occurs every time you start the app.  Outlook 2003 cannot initialize at all and fails.

If I kill this user's profile, and create a new one.  No problem.  It runs.  Obviously, we don't want to recreate profiles for 115 users, or some large percentage of those users.

I have tinkered with the MST and PRF and OPS till blue in the face.  I have pulled the PRF file.  I am creating them from scratch just in case I keep on passing the error on from file to file.

I have seen this description of the error posted here:

http://www.mcse.ms/archive175-2005-6-1391108.html

and here:

http://www.mcse.ms/message1090301-2.html

I think the bug is tied into the combination of existing Office XP Pro with Front Page Installations, existing profiles on Windows XP and the use of Transforms.  
[+][-]04/11/06 10:43 AM, ID: 16429274

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[+][-]04/11/06 10:51 AM, ID: 16429395

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[+][-]04/11/06 01:41 PM, ID: 16431170

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[+][-]04/12/06 11:18 AM, ID: 16438886

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[+][-]05/19/06 01:56 PM, ID: 16721539

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[+][-]05/24/06 10:25 AM, ID: 16753587

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About this solution

Zone: Microsoft Office Suite
Tags: 2003, office
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Solution Provided By: GranMod
Participating Experts: 2
Solution Grade: A
 
 
 
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