Hi all,
I purchased a new computer a few years ago, which came with Microsoft Office 2003, Microsoft Works and Money. I decided to make a copy of the CDs for backup, in case it got lost. When I purchased the computer, it had Windows XP Home Edition pre-installed on it. The original pack of CDs were lost when we moved house, but I still had the copies with the serial codes written inside the pack. I doubt this is illegal as I am only using it for myself, right?
I have tested all of the CDs straight after they were copied, on the XP Home machine and they all worked just as well as the originals. I have recently upgraded my PC to Windows XP Professional with a clean format (not just upgrade). The copy of the CDs no longer works as it stops when trying to install the cabinet named 'SKU011.CAB' - this is for the Microsoft Office 2003 CD.
All of the other CDs still work without a problem but the Office one displays that error above each time on installation. Now, I've searched all over the Internet via. Google to try and resolve this problem, but there was possible solution for me as the solutions where for when they have 'Updated' Microsoft Office with Windows Update - which is a total different problem from mine. The problem persists, even after cleaning and running 'Offcln.exe' in the CD. I don't just want to find the 'SKU011.CAB' and download it just for the installer to work, I want to know what the problem is and why it is suddenly not working (as the same problem may happen again).
The reason why I ran 'Offcln.exe' from the CD is because I had Microsoft Office XP installed for temporary use. I uninstalled it, using Add/Remove programs, and then installed Office 2003 two days later. I think that Office XP Pro must have something to do with the problem as I never had it on Windows XP Home and it ran well.
This is my first question I have posted on Experts-Exchange, so I don't have much points - but I am giving away all that I have got for this problem to be resolved. I am new to EE so I don't really use/have much points.
I would be grateful if someone could help me as I need to use Microsoft Office soon and can't be using Notepad or WordPad - even if it is for temporary use as it doesn't support what I need.
Thanks, hope to hear from you soon.
P.S. I understand it may take a while to solve this question so I will add 5 points each day (as I get 5 points added each day with my account, I think).
~ Nerd