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September 5, 2008 06:09pm pdt
 
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Word and Excel 2003 Slow to open

Tags: slow, 2003, excel, open, word
Hello,

I have one user who is having an issue that is driving him crazy.  Whenever he opens either a Word or an Excel document through Windows Explorer or from his Favorites (which are all located on the server's client directory), it takes like 30-45 seconds to load.  However, when he opens it in the Application directly, it pops right up.

I've been working on this issue off and on for a while now and can't seem to find an explanation.  I've made sure that old printers have been deleted, I've removed any traces of old shares from old servers, I've installed all the latest updates, I've loaded Office over top of itself, I've tried a few things that I've found on EE (I've disabled Quickfind, I've use the switches /regserver and /unregserver) but NOTHING HELPS.

And yes, I realize that it will take longer to open the way he wants to do it instead of opening the application first and then opening it from there, but this is excessive waiting time.  Here at the law firm, time is money, and lots of it.

Other machines here at the office work just fine without this issue.  It's Windows XP, SP2 with Office 2k3 SP2 running on a Server 2003 domain.

Any ideas?  Thanks.
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Question Stats
Zone: Software
Question Asked By: JosephGreenwald
Solution Provided By: garlin007
Participating Experts: 1
Solution Grade: B
Views: 119
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